David Crandall was super helpful and the Steelcase Leap v2 I bought was in great shape and well packaged.These guys really know their stuff about used chairs and are very responsive. 10/10 Absolutely love my new-to-me Steelcase Gesture chair! Everything was packed very well and easy to assemble. Been a week since I got my Leap V2. When I got my chair apart, it was clear that would be too big. During my use of the chair I noticed there was a lot of squeakiness. I still have to put a cushion on it. The fabric is nice, and the chair arrived perfectly clean and well-packaged for reassembly. I'm a big dude. Great chair and outstanding service. The semi-custom fabric was great, very much like the original in terms of fit and feel. Great chair (Steelcase Leap V2)! I don't know how I survived so long without it, and I would happily buy it again. It was easy to put together (casters, back, and seat). I keep hearing about horror stories about bed bugs. chair (leap V2) delivered very fast, exactly as ordered--- feels like a new chair!!! Steve and David Crandall are great to work with. This is an ergonomic high stool in good condition manufactured by Steelcase. my first stop to check options. Recommended! The unit came partially unassembled. This is a review of the \"Steelcase Leap v2\" chair I purchased in January from Crandall Office Furniture found at the link here: https://www.crandalloffice.com/shop/chairs/steelcase/462-leap-v2/remanufactured-steelcase-462-leap-v2-office-chair/ This review focuses on my experience ordering re-manufactured office chairs, not so much the chair itself, though it's in the video. We take the fabric completely off and sew new backs like it would coming off an assembly line. event : evt, It was in pretty much new condition aside from some scratches on the metal post by my feet (hardly noticeable anyway), as Crandalls fully cleans and reupholsters the chair. 0. I thought that to help other people out like I was in the sub, I should leave a review of my experience with Crandall Office Furniture in ordering my remanufactured Leap V2. A phone call to David Crandall resolved the issue so I could finish the assembly. 72 lbs and no rapid delivery shipping charge from MI to OR. Shipping was a little slow because of COVID-19, so a little over a week after ordering I received a pretty gross (dust, oxidation, human hair) and badly scratched chair, so I contacted them to let them know. Initially I wanted the roller blade casters and they weren't showing up on the page as "in stock" and while chatting with the rep I mentioned that and he actually has just gotten a new order and re-freshed the page so I was able to get what I wanted just like that. Friendly service, quick shipping and products in excellent condition. Thanks! OEM Quality Office Chair Replacement Parts that fit the Steelcase 462 V1 Leap Chair. They are also not the cheapest but what they are is transparent. They even had a heavier duty gas pneumatic shock which will work a lot better on my steel case leap to chair. Hi - I'm not the type to leave reviews (I've probably left a handful on amazon despite 100's of purchases) but I simply must support the business of Crandall Office Furniture.The chair (leap v2 remanufactured) arrived as advertised and was in like-new condition. Stop dealing with an office chair you can’t move because the casters are jammed or worn out. This is because they take very good care of the chairs by inspecting and steaming before they send out the product. Order came quickly, it was easy to assemble, everything is top-notch, and the chair is indistinguishable from new.Totally satisfied, and I feel like I got a wonderful bargain. Recently they were my answer to converting a standard Aeron B to a drafting/stool task chair. Because of the way that section of the chair was put together, it was ridiculously hard to clean..but I tried my best to get into the nooks and crannies with qtips and cleaning wipes. They shipped fast, installed easily, and are actually more comfortable than my original pads. With the recent events requiring our engineers, designers, project managers, etc. But that’s where Crandall Office Furniture came in. (If you put the seat on before you adjust the cylinder, you will need the long handled screw driver and flashlight).Thanks for a great chair Crandall Office Furniture! Our Steelcase V2 Leap Gas Cylinder fits the Steelcase Version 2 Leap office chairs that utilize the side activated cylinder. I got a steelcase think and it's great. It showed up quick with great instructions and the packaging was good. The chair is well made and looks great. The instructions were pretty straight forward, but I did need to consult the internet because the instructions did not provide details on how to align the small metal piece at the top of the cylinder with the flat metal piece for the height adjustment on the chair seat base. After purchasing a Steelcase Leap V. 2 chair from another company I came across several reviews of the Crandall Office Furniture. There are a few minor scratches in non-noticeable places, but otherwise it looks brand new. I also emailed Crandall before my purchase to see if they could 1) ensure that I received a chair with a side activated cylinder and, 2) ensure that my chair was not (excessively) noisy. I am extremely impressed and pleased. You can't go wrong either way. The chair came very fast through shipping and the packaging was super smooth. When was the last time a vendor did that? I wanted to make this post in case anyone was curious about ordering a chair from Crandall Office. The fabric is fresh, and you can't tell the cushion was ever used before. Included assembly instructions were helpful as well. People using it report significantly less back pain and discomfort, and their musculoskeletal symptoms are lower than those of people not using Leap. years? I'm happy with my Steelcase Amia. Also they have a video on how to uninstall the seat, once it is installed (since that is tricky), in case you need to. Months of working from home had me looking for a more comfortable chair and my cheap chair purchased from Amazon in the Spring was on its last legs. Also great customer service, I had a question on the status of our order and heard from one of the Crandall's themselves. Its original name was the Metal Office Furniture Company, so they focused on metal items. Purchased a Steelcase Leap V1 Highback on Oct. 27 and received it on Nov 3. Purchased a Leap V2 chair from them given the rise in WFH. I contacted Dave last Thursday to set up an appointment for a sale that was advertised on Craigslist as "appointment only". (Just ask Reddit if you doubt me! Reddit doesn’t play. Forum Thread . If it sinks, you will need to adjust (loosen) the gas cylinder with the allen key. Crandall are the real deal. Very prompt and shipping was included.Great service! However, I consider this a minor complaint. Thank you so much!! Bill. A+ experience, got a V2 Leap Chair. Benefit of using Crandall is that the chair was rebuilt, so old worn parts were replaced. I feel like I got a new chair for 1/3 of the cost. To add to that, I live very close to High Point, NC (Furniture capital of the world) and have access to numerous wholesale market showrooms and manufacturers, including Steelcase but your prices, fast turn around along with free shipping made the decision to purchase from you an easy one.Today in one of our weekly meetings, I shared your website and my excellent customer service experience with our IT staff (get ready for a number of additional orders for your remanufactured chairs). Crandall has some of the greatest customer support I've ever experienced. Outstanding service and excellent product. It currently only took 2 business weeks to get it from order to door. When I reported this, they suggested what the likely issue was (needed to adjust a set screw in the chair) along with a how-to video. Once you've sat in the best, nothing else will do.. My home office, thanks to this chair, now far outweighs my traditional office set-up and I plan on taking this chair with me to the office when things return to normal. I actually was talking to David, the owner and he entertained my countless questions to the point where I knew exactly what chair I wanted and why. Exceptional experience, beyond expectations. We ended up ordering 2 of the same one. Besides, it is a smaller business venture, which we need more of in the U.S. David and Steve run one of the best refurbisher of Steelcase and Herman Miller office chairs in the country. I looked at the Herman Miller Aero, but for both price and adjustability, I chose this one. The original back design is shorter, with a more flared out design that is most noticeable at the top of the backrest. Crandall Office Furniture - 10& Off Re-manufactured Steelcase V1 Leap, Think, and Amia Chairs + Free Shipping + 1 Deal Score. I recently purchased a Steelcase Leap V2 from Crandall. Product Image. Would definitely purchase from Crandall again. 0. The Leap is constantly being compared to the Herman Miller Aeron. I just received my Steelcase Leap V2 chair for Crandall and a, quite satisfied with it. I received it well packaged in a few days. I was looking for a good work-from-home office chair. Installation is very easy. Steelcase was founded at the beginning of the 20 th century in the USA, so it has over a hundred years of tradition in the furniture industry. Product is excellent. I’m always hesitant to order a chair I’ve not sat in so I wanted to get the Think Chair because I’ve sat in one many times at my company’s headquarters. Packing was excellent, everything present and assembled very easily, and the chairs are great so far. forms: { I wasn't fully comfortable the first few days but after some time and adjustments, I can't go back to a standard office chair. Assembly and shipping was quicker than estimated even though we're in the midst of the COVID19 outbreak that's affecting timelines at so many business.The product lives up the billing, it's in excellent shape to the point that it would be difficult to tell that any parts had a previous life before the remanufacturing. Purchased the re-manufactured Steelcase Gesture chair with the standard 65mm casters. Upon assembly and sitting on this chair I instantly fell in love with it! It definitely adds to the comfort. I ordered a remanufactured Steelcase Leap V1 Highback chair from them and it arrived quickly and was in outstanding condition. Great service and great prices! The desk was self-assembly. Based on this experience, I would order from Crandall in the future. In fact, I'm about to place my order for a SECOND Leap v. 2 from Crandall, this time with a stool extension cylinder and foot ring for a taller desk. I used the chat feature on the website and was chatting with a real person!. Like others, I was initially reluctant to buy a high end refurbished chair for personal use. Weird as it is to love your furniture, I LOVE this chair. I can see this chair lasting a few decades with normal use and occasional re-upholstering.Highly recommended. There is a longer than normal turn around because of COVID, but that’s as expected.Y’all...I graduated from a dilapidated Office Max chair to this magical butt-cradle, and it’s like sitting on a GD cloud.It was an investment piece and we’re only on week 2, so I can’t speak to longevity or warranty, but if you need a new chair because you’re “old” and sore like me, this is a great option.Everything is adjustable on this puppy. Huge selection and great prices. Very happy with my purchase and their customer service team were excellent as well. They were so helpful, helping me find a new part. She was very helpful and knowledgeable about the products. )Well homegirl here can’t afford to drop $1200-$2000 on a new chair. I found several vendors and went with a different company. I am so happy with Crandall! Unsure how long it will be before the screws become loose and no longer functional i.e.able to keep the pads in place. Would buy another. I looked around for reasonably priced Aeron chairs. From start to finish - great product and excellent support/instructions. Highly recommend. Thank you for the great product and the savings! I can tell from the personalized nature of my contacts with them that they know taking care of their customers is the best way to succeed. I have this chair in my office and decided to purchase one for home, but was looking for ways to save and buy used. Very responsive to all questions sent ("we reply immediately" is not an exaggeration, even when I was submitting questions during holiday hours! The staff was very responsive and the chair (Steelcase leap v2) is great. I purchased a used Steelcase office chair from Crandall. I found Crandall, shopped their site, and thought I'd give it a try. I researched so many places to get my Leap V2 and Crandall Office Furniture beat any competitors out there. There was a work from home sale going on which was perfect for me as my old chair wasn't cutting it anymore. A good chair is a necessity for a home office especially now that we are all Zooming because of Covid 19. Bought a reman Leap 2 and it was pretty perfect. Top notch organization living their values. Sold & shipped by Crandall Office Furniture. I purchased a Steelcase Leap V2. I fully understood that I would not be receiving a brand new chair. Would definitely recommend! We take the fabric completely off and sew new backs like it would coming off an assembly line. I was not sure about the extra padding but I am fine with it. Very professional and they do what they say they are going to do! There was a minor issue with the replacement in that the chair height would slowly lower over time by about 1/2" per day. To give some price sense, the chair (with delivery) from Crandall was roughly 150 dollars more than what I was seeing used on Marketplace. I can't find a blemish on it anywhere! Thanks Crandall! The chair even arrived more quickly than expected. Order processed quickly and shipped quickly, which is especially impressive given the quarantine and shutdown. Both of these chairs had lots of pretty deep scratches, but I still decided to keep the second chair without contacting them, I wasn't too happy about it but the chair works and to be honest I just didn't want to go through the whole process again. CrandallOffice.com was a revelation! The chair I received was in mint condition. They do look stylish though. Even so, I was still at half the price of a new chair. If I ever need another office chair Crandall will be my first choice. I'm happy to say this decision paid off nicely. Refurbished chairs for half the price!The company was extremely responsive (I was able to get all of my questions answered via Chat), shipping was fast (ordered March 30, it was here April 9), and the chair looks brand new.I unpacked it in my living room and carried the pieces downstairs to my basement office. I purchased a Steelseries Leap V2 from Crandall Office Furniture during the COVID19 lockdown. They reupholstered a Leap Chair I had. That meant each Leap chair paid for … Purchased a remanufactured Steelcase chair since I’m working from home nowadays. Description. The only way I could tell it wasn't a new chair was a small scratch and half removed sticker on the bottom of the chair. After quite a bit of research it came down to the Steelchase Gesture and the Herman Miller Aeron. Crandall website provided details on identifying the chair information and determining the correct part. OFFICE FURNITURE 10 WILKINSON RD UNIT # 5 BRAMPTON, ONT TEL: 905-453-2220 We carry clearing out Steelcase Leap V2 chairs in excellent condition They are grey for $450.00 each All chairs comes with One year limited Warranty Email: avedianvarand@gmail.com Call or text or Email Varand @ 416-806-8250 we deliver ( extra charge ) Favourite. The pamphlet of instructions could be more clear though. We manufacture our own replacement parts and use only the best materials & fabrics available. Came looking pretty much brand new, and is extremely comfortable and adjustable to fit my 6'7" frame. Easy to order, fast service, great product for half the price of new. From beginning to end a fantastic customer service experience, probably the best in recent memory.Also, dog tax. I am not sorry. I used the website chat function and thought some one in Burma would respond. Minor assembly had great instructions. My V2 Leap Steelcase chair is outstanding. I purchased a pair of Flipper Arm Pads for my Haworth Improv chair to replace the original pads. Friendly and a good product. About 1 week is all it took for me to get adjusted with this chair, this thing is seriously magic. I followed along and was sitting pretty in no time.This is a company you can trust. Would definitely recommend! David and the staff go that extra mile for any customer; big or small. Great service! Great customer service! I was referred to Crandall Office Furniture instead. I sit in my new Leap V2 chair for a minimum of 8 hours a day and am in love. (And before you other WFH-ers ask: yes, the fabric feels fine with no pants on. Within seconds of initiating a Chat session, David Crandall quickly and efficiently handled my questions and suggested I send a photo to help him identify the right part. Up to 40% Off Open Box Products From Herman Miller, Steelcase, Haworth And More + Free Shipping. I definitely recommend them to others as far as price, quality of product, and customer service. I just purchased a Steelcase Leap V1 and I couldn't be happier! Spoke with Dave as I had a question about the status of the order but the turnaround time is absolutely insane -- purchased on a Saturday, shipped that following Wednesday and received on the East Coast that Friday morning. I ordered a Leap V2 chair from them and the first one came in very broken. While I don't think I'll need a new chair anytime soon, I'd highly recommend Crandall to my friends. Couldn't be happier with the service and with the chair. Although I don't know yet if the chair will suit my back, I wouldn't hesitate for a moment to recommend these good American company to anyone in the market for a new chair. Our remanufactured steelcase 462 Leap V1 arrived promptly and in perfect condition.