Key account management (KAM) is one of the most important changes in selling that has emerged during the past two decades. To access Lynda.com courses again, please join LinkedIn Learning . Strategic Account Management is an advanced level sales course that helps sales professionals maximize revenue potential by taking a more strategic approach to account management. By adhering to this proven process, our account management training enables sales organizations to positively impact everything from customer perception to cross-team collaboration. This course will give you all that you require to accomplish great things in your job, and will allow you to move forward in your new career. Please note that course materials (excluding prescribed texts) are shared electronically within 48 hours of course commencement. Please check the delivery format of each class before enrolling. Please note that course materials (excluding prescribed texts) are shared electronically within 48 hours of course … SAM builds trust between the two organizations by focusing on value and enabling alignment across the company. All PTS classes are being delivered in an online format unless you are notified otherwise. Why is running this Account Management training course a good idea? A course in management accounting is a great starting place for those ultimately seeking a career in an office environment. View Course Times. If yes you should take this course. The first course in the Sales Operations/Management Specialization, Account Management & Salesforce Design aims to introduce learners to a variety of sales methods. Lynda.com is now LinkedIn Learning! Take that first important step towards becoming a successful business manager with this incredible distance learning opportunity. The Key Account Management Group supports managers and corporations around the world to grow profitable business with their most important customers. Offered by West Virginia University. The account management framework we teach covers three key stages of account management: data gathering, strategy sessions and execution. Key Account Management Course. He also shares how to select key accounts, develop a key account … Measure the performance of their key accounts and adapt their approach accordingly. Learn management skills like project management, HR fundamentals and decision-making. Other topics can include risk management, integration, time, cost, communications and quality. COVID-19 update: arrangement of our courses We are now delivering courses online and in-person. Moreover, almost a quarter (24.8%) have a … Project management is a goal-oriented discipline, and the course, as well as professional focus, is shaped by scheduling and resources. Strategic account management is an important job that requires rigor and discipline. This course is desinged for sales persons who will … Demonstrate mastery of what … An account manager usually needs to have a bachelor's degree in an area like sales or business administration. Free Business Course Online. Course Details. Learning catalogue. Sales and customer service. That’s why we created Strategic Account Management, a self-paced online sales training course to help you turn account growth opportunity into account growth reality. When done well, key account management can be an even more profitable investment than new sales. lynda.com's management training courses will help you take it to the next level. Key account management can drive more value than traditional sales for a few reasons: Existing customers are more likely to buy again and spend more than new customers. Students will gain knowledge on steps in strategic planning and sales management, responsibilities of a sales manager, kinds of sales operations, a recap of the personal selling process, … Key Account Management also known as strategic account management is responsible for the achievement of sales quota and is assigned key … The Group draws on the knowledge, expertise and skills of a range of senior practitioners, consultants and academics to ensure our support is at the forefront of current thinking . Key account management is a strategic business approach with the objective of ensuring long-term and sustainable business development through profitable partnerships with strategically important customers Key account management is not an isolated business process . Formalize key account management. Management can be confident that account manager candidates who have completed this program are able to craft and position a superior value proposition that resonates with key decision makers, and provide world-class account management aligned to the priorities of customers in key accounts. Students who complete an online course in project management can experience many advantages. This course is for beginners and those who are new to Account Management or thinking about becoming an Account Manager. These skills can be developed, but many require specialized training and coaching to become truly authentic, confident, and effective in the role. Free Remote Learning Online Management Courses with Certificates of Completion. Most requested. KAM is a radically different organizational process used by … MKTG 3332 - Key Account Management Marketing Management Part-time Studies Course School of Business + Media. Plus, personalized course recommendations tailored just for … Think of it as running a business within your business. We are now delivering courses online and in-person. GCcampus; Performance management for employees ; Policy on Learning, Training and Development; Contributors. Key account management is a long-term strategy that can deliver significant value over time. Define boundaries and set clear expectations with partners. Set individual and mutual goals to guide relationship development. Make happy customers. 3. The qualification is designed to help you expand on your theoretical knowledge … Register Online * Cancellation Policy: Any changes or cancellations to a training class less than 7 days prior to the scheduled dates will result in a charge equal to 100% of the class fee. Strategic account management (also known as key account management) is a process at the organizational level that goes beyond sales to encompass building strategic, mutually beneficial relationships between the company and its key customers. COVID-19 update: arrangement of our courses . Courses, events, performance management and training resources in support of ongoing learning in the workplace. You can look at this link Global Certificate in Account Management This is from Miller Hieman , famous for their work on Strategic Selling. It all comes down to the behavior of the key account managers. These programs go by different names: key accounts, national accounts, strategic accounts, global accounts, etc. Key Account Management Course. STRATEGIC IMPLICATIONS KAM as core to business: For … This means, an account manager or a team with managers should be very senior end experienced to manage this account. What is a course in management accounting? Sales and customer service. 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