The whole thing took an hour, and at the end, there was no consensus on how to make ticket fees more fair. 31 uses today 4-pack ticket deals for over 15% off Score over 15% in Ticketmaster discounts when you book 4-pack tickets for you and your friends. Taylor Swift Eras Tour: Where to get tickets if you didn't get presale Taylor Swift with HAIM and GAYLE. Monday - Friday, 10:00 a.m. - 4:00 p.m. When it comes to popular events, Ticketmaster is quite famous and the tickets get sold out pretty easily. It's likely that even legitimate Taylor Swift tickets bought on the secondary market will see prices fall dramatically from the current levels after the initial rush of demand filters out, experts said. Previously, it was known as the largest secondary ticket marketplace in America. Ticketmaster vs Stubhub: Which is Better? After the switch, you will enter the email address you use to access the community in order to reset your password. Theres not much cause to celebrate a row of executives saying no, you go first to each other because nobody wants to be the first to risk some profit in exchange for better business practices. Please also read our Privacy Notice and Terms of Use, which became effective December 20, 2019. Customer service all the way to your seat, 2000-2022 StubHub. on tickets issued to original buyers. For fan-to-fan reselling rather than original venue purchasing, there are extra fees applied. Deals for hot tickets, you're virtually not going to find one. Ticketmaster vs Stubhub: Which Is Right For You? [2023] StubHub will show you a list of available tickets along with the section, row, seat number and price. If all tickets are purchased during the ARMY MEMBER Presale, there will not be a General Verified Fan Presale or General Onsale. The starting price will be usual but can go in ascending or descending order in amounts if the demand rises or fall. As this price comparison shows, both services have a wide variety of seats available and are usually . Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than Ticketmaster. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Enter the recipient's first and last name, email address, optional note and phone number. Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a box office. Please help! Hidden-fee users were then more likely to go back and search other ticket listings. How safe are tickets sold on Vivid Seat, StubHub and SeatGeek? - WCPO If you are a reseller of the ticket, it will cost you the listing price based on the face price you have allotted to each ticket. Facility charges are determined by the venues. Ticketmaster on Twitter: "The @BTS_BigHit SUGA | Agust D TOUR IN U.S Fans accessed Taylor Swift tickets this week via a presale offer for Capital One cardholders; those tickets are no longer available. Alex Murdaugh stands guilty of killing his wife and son. However, it might actually be a fraud. The New York Yankees are dumping Ticketmaster for StubHub as its ticket resale partner, in a six-and-a-half-year, $100 million deal that begins on July 15. (In April, a Wisconsin man filed a class action suit against StubHub, seeking $5 million. I can't see my Resale tickets available to buy on the website. These days, extra fees are pretty standard in the ticket sales industry, and presumably, many users expect them. Q&A with David Levine, Nvidia CEO Jensen Huang on inventing new markets, 5th Berkeley Culture Conference focuses on building strong organizations in a post-pandemic world, Management strategy makes a difference in C-section rates, study finds. Ability to view venue map. Vivid: $271 - $515. Its a particularly effective strategy for online sales, which in the past two years has overtaken brick-and-mortar shopping. And the main highlight of buying from StubHub is that the prices allotted can be a bit higher or lower than the face value of the tickets. Please enter a valid email and try again. 3. Event tickets that appear on a primary seller's site are ones being sold for the first time and at face value (i.e., the price printed on the ticket). For Ticketmaster, the biggest selling point is a flexible return policy. }, three one = .hide-if-no-js { You do not want to waste your money and the tickets will mostly not be refunded. What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. What is the difference between StubHub and Ticketmaster? Follow Fans Also Viewed Boston Celtics See all 23 Events Orlando Magic See all 23 Events Milwaukee Bucks See all 24 Events At no point during the panel did it come up that TicketMaster has been the subject of both state and federal government scrutiny in more than one country for years because of its fees. More from Personal Finance:Why egg prices are surging but chicken prices are falling3 steps to take if you lose your jobThe top 10 most-regretted college majors. A Division of NBCUniversal. According to a study published by the Government Accountability Office in April 2018, the average ticket fee is now 27 percent of the tickets face value, with some fees as high as 37 percent. Ticketmaster has available refunds should the event be rescheduled, postponed, or cancelled. Cookie Notice However, each of the services comes with its own distinct advantages. It employs mostly professional independent ticket brokers who undergo a strict vetting and ranking process, so it's fairly reliable, too. The company declined to comment.) Not looking for Taylor Swift? Essentially every person on the panel agreed, appearing to politely beg the FTC to regulate them so that people would like them again. Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business However, you can not neglect how good Ticketmaster is at her work. That lawsuit, originally filed in 2003 by angry Wilco and Bruce Springsteen fans, paid out anybody who had bought tickets on the Ticketmaster website between October 21, 1999 and February 27, 2013. Google Pay. A big concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. Co-authors are Sarah Moshary of the University of Chicago; Kane Sweeney, former head of data science for StubHub and now of health-tech startup Mindstrong; and Thomas Blake, an economist and data scientist now with Amazon. Not every ticket includes a facility charge. In the corresponding legal document, Live Nation also took the opportunity to emphasize an appellate court ruling from last month, issued as part of a different class-action complaint, in which a three-judge panel foundthat Ticketmasters terms of service (ToS) do in fact compel arbitration. Ticketmaster intentionally provided codes and verified fans when it knew the available ticket inventory could not satisfy this demand.. Elon Musk thinks were close to solving AI. Having an extremely large volume allows them to lower their margins. Our Latest Podcast, Spotify, Apple Music, and YouTube Music Are Only Getting Bigger Which Is Great News for Niche Streaming Platforms, Meet the Artist Who Is Literally Saving His Fans Lives Our Latest Podcast, How to Game the Billboard Charts (And Why You Shouldnt), Stop Chasing Playlists and Start Building a Music Career Our Latest Podcast, UMG-Tidal Collaboration Extends to Deezer and Video-Sharing Services: The Artist-Centric Approach Is Not Limited Solely to Streaming, McDonalds Franchisees Pushing Back on Cardi B & Offset Meal, Korean Court Prohibits SM Entertainment From Issuing Shares As Hybe Charts Acquisition Plans With New Campaign, Universal Music Group Posts Double-Digit Q4 Revenue Growth, Reiterates Streaming-Reform Plans, How To Use Imposter Syndrome to Your Advantage, How Much Does TikTok Pay You? There is no way to get in touch with Ticketmaster directly. The reason the tickets are cheaper on one provider over another is because of the same logic that goes in the hotel rooms certain companies by certain amounts of Blocks of rooms and StubHub obviously purchased a larger block of tickets then did Ticketmaster does allowing them to sell them cheaper good night oh and one thing you might wanna watch The additional costs dont show up on StubHubs website until after youve input personal information (name, email, phone number), and then appear in small print at the bottom of the window asking for your payment information. Once you get a buyer, you can ship the ticket on cue and receive the payment within a short while. Top 835 StubHub Reviews - ConsumerAffairs With that said, you may still find yourself dealing with some additional checkout fees. Robyn Cage Discusses Sync Licensing Tips for Beginners on Songtradr, Tunefinds 2022 Top TV Placements Show Sync Opportunities for Catalog Tracks Are Stronger Than Ever, Is Sync the New Radio? They have a user-friendly website with a good user interface. [2022], Ticketmaster vs Ticketek: Which Is Best For You? Exit/In had a string of sold-out shows recently and had to turn away groups each night, Cobb said. In Canada, there hasnt been any enforcement, she said, which doesnt seem true considering Canadas Competition Bureau is suing Ticketmaster right now for deceptive drip pricing. (That means the gradual adding on of additional costs throughout a purchasing process, which consumer protection bodies hate because it makes comparison shopping extremely difficult.). Social media is another potential landmine for fans, Gray said. Phone support during select hours on weekdays and weekends. To put it in short, Ticketmaster has a website that is easy to use. These results implied that the hidden-fee buyers were misinformed about the total purchase price. While everyone seems to understand that the fees are both 1) very high and 2) seemingly nonsensical, it is less clear why theyve been allowed to get this way and whether theres any chance at all that they might change. Amazonand the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. StubHub: $245 - $542. Add-Ons Available See Tickets From New York Knicks Offers Watch in Comfort Enjoy a set up like none other with luxe event suites. Or maybe at least know why all of a sudden I cant transfer tickets. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. "Those numbers will continue to go down once all of this false demand is gone and there's a correction.". If none of these work, you might have to pay the Stubhub penalty for your inability to deliver the tickets. Ticketmaster is the "primary" seller of the Taylor Swift tour, for example. To be able to transfer the ticket, Ticketmaster requires the buyer to have a Ticketmaster account. There isn't any individual resale fee on these transactions. How can I change my bank details for my resale order? Special Offers From discounts to flex tickets to fireworks, check out our current ticket offers. When you get to the checkout, you'll be shown the total cost of your order. "Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets," Sterioff wrote in her original action. The panel was a mix of industry representatives Ticketmaster, its smaller competitor Eventbrite, as well as secondary market retailers SeatGeek and StubHub and consumer protection advocates from the Better Business Bureau and Consumer Reports. [The venues] were told they would lose valuable shows if Ticketmaster was not used as a vendor, a possible violation of antitrust law.. Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than. Buy and sell your Taylor Swift tickets today. Hi! Members also receive discounts on parking, food and merchandise at both Truist Park and The Battery Atlanta, priority to Postseason seating and much more! TicketLiquidator is one of the most often-mentioned outlets for getting cheaper tickets than Ticketmaster. In the initial complaint one of several that the Beverly Hills-headquartered promoter is facing from fans who were unable to purchase tickets to Taylor Swifts forthcoming tour the Washington-based plaintiff accused Live Nation/Ticketmaster of misrepresentation, fraud, multiple antitrust infractions, and more. Full refunds from participating venues within 72 hours of ticket purchase. The main menu, search engine, and other important elements of the website are available right in front of you when you enter the site. (Management, Entrepreneurship, & Technology), Robinson Life Sciences Business and Entrepreneurship Program, BASE Summer Program for Non-business Majors, Michaels Graduate Certificate in Sustainable Business. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. Here, Plaintiff affirmatively accepted the Termsincluding the arbitration agreementwhen she created her account on July 3, 2018, and, subsequently, each time she signed in to her account, and each time she purchased her tickets.. Try pm'ing a mod at stubhub.community to hopefully get a faster response. Select the date of the event and tap on the option that says Find Tickets. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. When you sell tickets through the service, there aren't any fees for listing. Specify the number of tickets you want to pay for. Ticketmaster on Tuesday called the demand "historically unprecedented." Tap Transfer. Thank you. Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets, Sterioff wrote in her original action. Ticketmaster vs Stubhub. 1. Presale tickets became available Nov. 15 but fans had to preregister for a chance at the early access. Ticketmaster Vs Stubhub 2023 | Features - Official Top 5 Review FanProtect service helps find replacement tickets if something goes amiss. Swift will perform more . Id guess brokers who have confidence theyll get tickets. Selling ticket FAQs. In most cases, tickets arent issued until 24 hours before the event. Prior to the fall of 2015, when the experiment began, StubHub had displayed all-inclusive prices when a user first arrived on the site looking for tickets. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Many will have different ticket options and prices for the same event, so it helps to compare both before you make your purchase. If youre part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you dont pay it again. No. In addition to that, itll also charge an order processing fee. The prices and their ranges will depend on every event you have chosen. In case you were thinking if the website allows negotiation, they do not. However, you will receive full refunds on any canceled events, and the customer support team will try to help if there are any issues with your tickets. Depending on the venue, StubHub can show you a map of where each ticket's seat is. You can't see the total number of tickets available for any given event, which means that venues might sell out if you wait to make your purchase. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. What if the buyer doesn't have an account? Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. Does anyone know of another way to get ahold of their support? From the sellers side, 15% of the face value will be detected in the name of fees. Before buying, do one last check of the website's URL domain name to ensure you're buying from "ticketmaster.com" and not "ticketfaster.com," for example, Cobb said. StubHub vs. Ticketmaster vs. SeatGeek vs. Vivid Seats vs - Extrabux To learn more or opt-out, read our Cookie Policy. The 2023 tour, which has 52 dates so far, sold more than 2 million tickets that day a single-day record. Selling the ticket on StubHub is a quick and easy process. He encourages fans who buy tickets this way to click on the social-media profile in question and look for potential red flags, such as very few prior posts, which signals the account was likely just created. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or presale offer for Capital One cardholders, Why egg prices are surging but chicken prices are falling, U.S. senators and the Tennessee attorney general, often buy up tickets from primary sellers in bulk, Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for Taylor Swift's upcoming "The Eras Tour.". Something went wrong. Log into your account and select from the list of 'Upcoming Events'. In case you are the seller of the original ticket, itll add a service fee which is also known as the convenience charge to the total face value of the ticket. I've taken a look at how both Ticketmaster and Stubhub operate to give you a better idea of what to expect from each. Taylor Swift public ticket sale on Friday is canceled, Ticketmaster [2022], Gametime vs StubHub: Which Is Better For You? Ticketnetwork Vs Ticketmaster 2023 | Features & Prices Compared Home; Sport; Boxing; Goodwin Promotions; A Night of Professional Championship Boxing - Fight Night 17. Not because they were considered predatorily high, or the product of an old-school monopoly getting away with whatever business practices it likes. Ability to search by ticket number and amount you want to spend. Resold tickets are priced by the individual seller. Problem message. This shafting of consumers fed one of the largest CEO pay packages recorded in 2017. Press question mark to learn the rest of the keyboard shortcuts. You can use the price filtering tool to find the best seats for your budget by looking at venue maps. "It just becomes a part of the overall economics of going to an event," Goldberg says. StubHub is a ticket exchange and resale company in the United States that offers services for both buyers and sellers under a good list of categories including consoles, theatre, sports, and other live events. Ostheimer said no, sorry, he would be using the preselected question cards. If this does not help you, the customer support team of the company is always ready to help you out anytime and anywhere, after you give them a call. Donald Bosseau, a man from California who had been organizing an outing with his church group of 27 people, said he was shocked by a 17 percent fee added to the cost of each ticket, and had to waste his time going around to everyone and asking if they were okay with the higher price. 4. You can enter the barcode of the ticket for them to get a hold of the important details. All this makes it easier to search on this website. Fees of this size are a common source of confusion and ire. There is a 15 percent charge that remains consistent regardless of your ticket price. Tickets for sporting events, concerts, and theater productions. We are changing the way you register and sign-in to the StubHub Community. Once you find a ticket, have a look at the ticket details then go for the well-suited delivery method. You can also see all the fees broken down at the checkout. See all 12 articles. Stubhub has a much less flexible return policy. Because the site differs from traditional retailers in that its a two-sided marketplace, with sellers who are individual users, the researchers wanted to know how the sellers responded to the price structure change. In addition to having all the search categories of Stubhub, the search function also lets you seek events by entertainment genre. Having all of this information makes it easier for you to find tickets that match your budget and interest. If you're a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, you'll need to be sell hundreds of thousands of dollars' worth of . Why can't I sell my tickets through my Ticketmaster account? ViralTalky's team of content writers regularly helps write high quality content. Data is a real-time snapshot *Data is delayed at least 15 minutes. Select the seats and have a look at all the other important details. Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. As one member said after canceling their seats this sucks!. There are a lot of differences between StubHub and Ticketmaster. Ticket fees are high but not entirely arbitrary. * Confirm your ticket transfer. Stocksy. The Worst Deal Ever: The Inside Story Of The Epically Bad - Forbes Overall, the StubHub users who werent shown fees until checkout spent about 21% more on tickets and were 14% more likely to complete a purchase compared with those who saw all-inclusive prices from the start.