@DjDATZ @Razer @Xbox @XboxSupport @MicrosoftStore Support says its a store issue. Razer Huntsman Elite wired gaming keyboard: $199.99 $146.99 at Best Buy We only saw the Razer Huntsman Elite gaming keyboard drop down to … Razer is the world leader in high-performance gaming hardware, software and systems. By continuing to access the Razer sites; using Razer services or by closing this dialog, you agree to It won’t even be detected by your synapse 3 programme. If Razer.com is down for us too there is nothing you can do except waiting. please help, @LeeCruz08834340 hey @RazerSupport i did an update for synapse then all my chroma studio selections disappear and chroma studio is just broken. Has been rebooted without this fixing the issue. @Kramit5288 @Razer @Xbox So did I, when they had retail stores. Just asks what my issue is with and presents a submit button. Hi guys need help just bought my new razer headset and my mic has is not working after 2 days, I checked all my setting on my Xbox, I can hear everything as normal but no one can hear me, im curious if you had the same issues @RazerSupport, @Silex_fn @RazerSupport Hi, I'm fairly confident that the new Update for Razer Synapse 3.0 (which required my pc to restart) caused my computer/Windows to crash. Anyone own a @Razer Ripsaw? Because my razer keyboard is a issue I fixed this by pressing on the "restore" button windows offered me and after 2 hours it was (pc) fixed. @Razer I like to disconnect from reality, @ihatejannies +, Need Help? @Razer I have back issues. What's New. Nothing but problems. It is a fantastic product, but the fact that Razer just turns a blind eye, is so infuriating. @Spiderpig722 youre right headsets are garbage fr, i got a razer headset and i've had static noises blasting out the eardrums of anyone i call and now my mic is just completely not working, How to fix razer synapse not opening NOTHING IS WORKING SOMEONE HELP. i do enjoy their products, but issues with that company irks me to no end. Please contact me back. Idk why keyboard double click too. I just bought the Blackshark headphones. still not working XBOX controllers, @zekeheichou damn those are supposed to be rlly good right?? I main mnk now, but Please god share this for anyone you know who plays on the sticks. They used to be helpful before the brick and mortar stores closed. © Ookla, LLC. @d7yem11 @YTMaxFN 2/ The hosting part is delayed due to an incident, @RazerSupport The Razer gaming chair wants competition to sit down RazerCon 2020 has brought us plenty of new products, such as the Razer Seiren Mini , but none stand out more than the Razer … @HeftyScunnert @Razer @krolysm Have blackwidow and deathaddar. @razer sent me a defective product. Get in on exclusive game deals, Silver rewards and more. @OntogoGaming @Razersuport, @zkrpt Thnx for reaching out tho. If anyone has any recs for 12 button mice that aren't razer i'd appreciate it, @SicutAlex Just asks what my issue is with and presents a submit button. @SteelSeries @XboxSupport Hey @RazerSupport , no news for us people having the same issues with series X and Tresher for Xbox one wireless headset? How to fix razer synapse not opening NOTHING IS WORKING SOMEONE HELP. Razer has a Gold PIN credit system for gamers. We live by our motto: For Gamers. Razer, when you sell a product you have to be responsible for broken parts from day 1, my laptop battery was dead from beginning, but I couldn't send my laptop due to nature of my work, now I can, you are asking for the cost of Bloated Battery which was your fault. I’d personally recommend the HyperX Cloud Flight, the Razer Kaira, or Lucidsound LS35X. @Sniperclaw5987 @BloodxEU New @RazerSupport update, nothing works. @RazerSupport bought a Razer Tiamat 2.2 V2 Gaming Headset in and the mute button and one headphone is not working! Be the first to know the next time Razer goes down. im curious if you had the same issues @GeorgeClaudan @Razer @amazon @BestBuy It is work for ps4 games but for ps5 games it’s not working. @JeffreyHalbert @Xbox The new Arctic 9x has connection issues. Probably the server is overloaded, down or unreachable because of a network problem, outage or website maintenance is in progress. Proceed to refresh your browser by hitting the CTRL + F5 keys simultaneously. @Razer I have an unnatural fear of silver haired men dropping out of the sky from no where. Far superior controller. After Couple years use. . @jmm_joseph @Xbox @Razer My controller has broken bumpers and an messed up mic port with terrible stick drift I think I’ll need 2. Get in on exclusive game deals, Silver rewards and more. @Riken_Blackmoon @Razer @RazerSupport still no response from your customer service team. Some Razer services are impacted and customers may experience longer than expected response time due to the unique circumstances COVID-19 has created. @dvnnvhvn @axunworks @RetroRGB confirmed working. It's become painfully clear to us over the past 14 years that Razer mice are absolutely the fanciest looking garbage in the computer industry. . After Couple years use. and yes, cable drag is a problem. @DLaCoe They are not at all helpful. WL (including myself) are not managing it. I’ve had nothing but problems when trying to connect it to the pc. Hello, I need some help with configuring a macro for my Razer Keyboard. Read up on forums and you’ll see that. Menu. Razer makes computer peripherals with a focus on gamers. @RazerSupport Sorry, already requested a return after 2 more technical issues. The @iBUYPOWER arrived broken. Hope you guys fix as I see lots of people having problems. @Echkender already contacted razer support as hope they can also help with fixing the issues @SteelSeries @XboxSupport Hey @RazerSupport , no news for us people having the same issues with series X and Tresher for Xbox one wireless headset? Too bad that Razer Hardwer is useless because of Razer Software. That’s what the Razer Community is. Console. Razer's best gaming keyboards & keypads are engineered with enhanced features & latest technology featuring Razer Mechanical Switches, Opto-Mechanical keyboard Switches, Mecha-Membrane technology, and more. Related Razer’s Blade 15 Advanced review: runs fast, runs hot. @RazerSupport @DJ__ZANDER Worked for a MAJOR Fortune 500 computer company for 17 years, in IT for over 24. Server trouble today @RazerSupport? +, Company I couldn't select any profiles for the RGB and couldn't edit in chroma studio. @Spartandave07 @RazerSupport Did you sort this as I’m having the same issue? @Hamza84048047 Their support is only for tech issues, not sales and return issues. Sadly. Not one response. @AnnoMuta just a little thing, I use a razer Tartarus for shortcut purposes and the game does not seem to detect my Xbox controller as long as the Tartarus is connected not really a problem but I thought I'd share the info just in case it was useful, Razer Cup info : hey @RazerSupport i did an update for synapse then all my chroma studio selections disappear and chroma studio is just broken. Some Razer services have been impacted due to the unique circumstances COVID-19 has created. Our Network My girl just got a new headset and she can hear audio but her mic is not working, says it's not plugged in. The @iBUYPOWER arrived broken. Better paddle system, hair triggers. @Crazz_E you guys in WL critisize JBL(ESL) for a shit tourny, but when Razer is hosting with ur client, that completely doesnt work - youre not even present to fix the issue...? @Razer Please fix Synapse 3, I can’t open it and I’m getting .NAT problem. @GeorgeClaudan @Razer @amazon @BestBuy It is work for ps4 games but for ps5 games it’s not working. 2/ The hosting part is delayed due to an incident, @thenamesstuart9 My Razer Sila iPhone app has reported problems connecting throughout the day today. @RazerSupport, @Scoped @YourFellowArab Trollfc2@gmail.com Get smarter about how you earn, save and spend your money with the latest from CNBC Make It. Still no connection via cellular og wifi. @Ugotowened @RazerSupport Don’t - inherent problems with wireless USB. Can I get proper support?? @cptnlgnd Check out the brand new Razer Gold. They were great. @LNuttttt @ArtexxCraft @CyberpunkGame @Razer That’s after multiple other issues. Currently using a broken mouse. @RazerSupport Profiles not working on Synapse? Thnx for reaching out tho. @iM_Russ_ @Razer Why is the windows key not working? Razer is the world leader in high-performance gaming hardware, software and systems. They work for what, 10 months and then exhibit a ridiculously wide range of problems, from stuttering while tracking, locking up, not ta, @xifi1923 Thanks @UncutRobin for being there for me ! 80$ @Razer @RazerSupport my razer naga trinity rgb lights is not working :(. @tdpmayhem We live by our motto: For Gamers. I'm trying to pre-order and it just buffers ? Is it for a laptop? Quick enough to respond to controller issues but ignoring the phone issues. Today #Razer doesn't work...nice program this Synapse...Thx for useless update. Quick enough to respond to controller issues but ignoring the phone issues. once you try mice with no cable drag you wont go back to something with it. Page last updated by @Razer Please fix Synapse 3, I can’t open it and I’m getting .NAT problem. truth be known, razer has the ABSOLUTE FKKN WORST PR!!!!!!!!! @smoknbobjd GAME MAKE INTERNET SLOW. Try to call Microsoft Store now. Keyboards. I sent in my malfunctioning Naga Trinity a month and a half ago, and there's still no sign of the replacement shipping. @Spartandave07 @RazerSupport Did you sort this as I’m having the same issue? If razerzone.com is down for us too there is nothing you can do except waiting. My keyboard had like 200ms of delay before I had to reinstall the drivers or allow legacy-device-users to migrate to the new synapse app. Also of running over a pitfall. Another thing to … @RazerSupport When I use Synapse my mouse has lag issues. @Razer my rb on my ultimate is not properly working ? @NicoleLeaBrown After endless fighting and 2 returns I’m out of pocket and bought Corsair which are brilliant. @Razer @Razer Is the website down? g305 wireless. @themrmustafa Nextbit website shutdown @RazerSupport your website has been down for a couple hours now wondering when it will be back up??? @Grimree07628348 @William47772887 @LinusTech @Razer Mainly their laptops which are plague with issues. . When you use the credits, you will earn Razer Silver credits. Razer’s latest Blade 15 Advanced gaming laptop is $600 off its usual price at the Microsoft Store. @chrissJSS @Razer @Razer Is the website down? Far superior controller. When using it with bluetooth only one earcup produces sound.... Youtube and the forums have an increase in people experiencing the same issue. @Razer @thisistechtoday I always thought that using wireless earbuds for gaming there’d be a bit of a sound delay? @AnnoMuta just a little thing, I use a razer Tartarus for shortcut purposes and the game does not seem to detect my Xbox controller as long as the Tartarus is connected not really a problem but I thought I'd share the info just in case it was useful, @Crazz_E @RazerSupport very disappointed in your kitty edition BT headset! Download Razer themed desktop and mobile wallpapers, screensavers, and videos. How do you rate Razer over the past 3 months? @RazerSupport Also your support website does not allow me to enter any info. By Gamers. @ArtexxCraft @CyberpunkGame @Razer Game download slow? We apologize for any inconvenience and appreciate your understanding during this critical time. Anybody have a Razer Viper Ultimate? @LNuttttt @ArtexxCraft @CyberpunkGame @Razer That’s after multiple other issues. The patch just adds on to it, @Razer my rb on my ultimate is not properly working ? @EatrDutchGaming @RazerSupport your website has been down for a couple hours now wondering when it will be back up??? out amended policies. Dynamic Reactive Lighting with Razer Chroma SDK Razer 101: … @marcelhadorn Beside the technical issues everyone played very well in the Notverakoth and this time @slinksowavy took the crown and the @Razer headset ! My girl just got a new headset and she can hear audio but her mic is not working, says it's not plugged in. Worked for a MAJOR Fortune 500 computer company for 17 years, in IT for over 24. Razer is refusing to support the customers that bought a US $129.99 and will not fix this issue. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. Sadly. Anybody have a Razer Viper Ultimate? GAME MAKE INTERNET SLOW. Even with covid, this is a long time. Razer Raion Fightpad for PS4 : Razer Sabertooth: Razer Wildcat Xbox One : Razer Wolverine Tournament Edition: Razer Wolverine Ultimate : Razer Wolverine V2: Back Main Categories Razer Mice Razer Keyboards Razer Audio xPowered By Razer Razer StarCraft II Products Razer TRON Products Razer SWTOR Products Thanks @UncutRobin for being there for me ! If I’m wrong, I’m buying these. What happened? @NotVeraGood Dev Portal. @Lord_Rostenl @Crazz_E you guys in WL critisize JBL(ESL) for a shit tourny, but when Razer is hosting with ur client, that completely doesnt work - youre not even present to fix the issue...? Uptime over the past 90 days. @ShuaiMengS My Razer Sila iPhone app has reported problems connecting throughout the day today. It was working perfectly yesterday. US. Still no connection via cellular og wifi. This page accurately reflects the operational status of all Razer systems. Greeeeeaaaaaat, @CPHFlames razer viper mouse because my mouse is not working, @Razer @RazerSupport my razer naga trinity rgb lights is not working :(. Razer’s Viper wired mouse has also been discounted to $40 and, in addition to having the same sensor found in the HyperSpeed, it’s a better option for … Idk why keyboard double click too. I don’t know how to fix it, @Alex_Finucane i do enjoy their products, but issues with that company irks me to no end. Greeeeeaaaaaat, @LarsWNL Headset works when connected to pc and is getting recognised by Xbox when connected, @1radpc Hey @corsair @NZXT @Alienware @Razer want to sell my disappointed 13 yo a gaming PC? I'm having some bad driver issues and I have no idea how to fix them. @Razer @krolysm Have blackwidow and deathaddar. @Razer, I love your products, but your customer service could really use some work. please can you help me out cause i always thought it was a good company but im unsure currently. @Kramit5288 @Razer @Xbox So did I, when they had retail stores. @Tommy_Wooley @YelnatsGamez Ugh @Razer updated synapse/cortex yesterday and now my audio controller won't work. @LZatYT Hey there! @BroncosBuzzv2 @BorisHimself @Razersuport, razer, i bought a razer kraken tournament edition and i have a code to activate THX but the code is not working @Razer. Hey @corsair @NZXT @Alienware @Razer want to sell my disappointed 13 yo a gaming PC? @Razer I have crippling (legal) addiction problems. Because my razer keyboard is a issue @RazerSupport, @loak3d @SenSnowy @NVIDIAGeForce @Razer @SteelSeries i had perf issues because my geforce driver didnt install correctly and my game was'nt in fullscreen when i launched it. @NissanProGamer Select your location from below to view the available product, pricing … Welcome to the Razer System Status page. yay razer is sending me a headset replacement since mine had wire disconnection issues so i’ll finally be able to stream with the cute cat ones soon :3, @_Darkest_Voids @zekeheichou damn those are supposed to be rlly good right?? I hope you guys find permanent solution soon... @DarkainMX Nice razer just got an update now i cannot edit and my mouse has so much input delay, i can get the mouse to work well enough to get by for now but raiding with a semi-functioning 12 button mouse with double click issues is...not great. @JTPY_ The headset connects to base but no sound at all. @RazerSupport Profiles not working on Synapse? is it just me or is Razer Synapse not working? already contacted razer support as hope they can also help with fixing the issues Try to call Microsoft Store now. @KnowUhhFPS By Gamers. @IrohsProdigy @Razer i cant even log in or do anything to my profiles, @sailorkitten @EadeyRe @RazerSupport yeah they did have that reputation way back but from my experience (altho i only had this since march) i have absolutely no problem. ggss only, sry for the @, but please fix it, @iM_Russ_ Please contact me back. @RazerSupport, never buy the razer viper ultimate i git mine the sensor doesn't work i am getting a refund, @Ugotowened @RazerSupport Don’t - inherent problems with wireless USB. @EatrDutchGaming They were great. After endless fighting and 2 returns I’m out of pocket and bought Corsair which are brilliant. @ArtexxCraft @rxse_XD @CyberpunkGame @Razer But do you also have an ethernet cable capable of actually transmitting those speeds? New @RazerSupport update, nothing works. @ArtexxCraft @manmademan422 @rxse_XD @CyberpunkGame @Razer So you do realize that it was bc Steam’s servers were overcrowded from everyone downloading this brand new, hyped up game, yet somehow you still want to blame this on CDPR? (Both of those prices will likely change down the line.) @PurposeEcho Razer, when you sell a product you have to be responsible for broken parts from day 1, my laptop battery was dead from beginning, but I couldn't send my laptop due to nature of my work, now I can, you are asking for the cost of Bloated Battery which was your fault. @jmm_joseph @Xbox @Razer My controller has broken bumpers and an messed up mic port with terrible stick drift I think I’ll need 2. Send us a DM so we can check on this a bit more closely. Most Up-to-Date & Largest Array of Products; Access to More Detailed Product Information; Safe & Secure Shopping; Fast Processing & Delivery; Excellent Warranty & Return Policy Try to get help or info, and then opine on my credibility. Razer viper Mouse Also of my phoenix down not working. Razer viper Mouse I've had low battery life issues since I bought the ? What particular Razer software are you having an issue with? And it cannot be used for streaming!? @ToastofProphet I just bought the Blackshark headphones. I've had low battery life issues since I bought the ? I'm having some bad driver issues and I have no idea how to fix them. My keyboard had like 200ms of delay before I had to reinstall the drivers or allow legacy-device-users to migrate to the new synapse app. Razer likes to talk about how their devices can store profiles in on-board memory, but they refuse to address the fact that those profiles are COMPLETELY inaccessible if their servers go down… @adam_owa I'm hoping I can get it fixed because it was working fine before but if inhave to buy a new one its certainly not going to be a razer product, is it just me or is Razer Synapse not working? The world's leading brand in gaming, dedicated to provide revolutionary gaming technology and phenomenal design for gamers by gamers. Just info on the key issue : We apologize for any inconvenience and appreciate your patience during this critical time. @drfunkenstein2k @Razer Im racist and having anger issues, @EngiGaming1 I'm trying to pre-order and it just buffers ? Is there a fix? They even replaced an old laptop for my mom once, because of a Windows issue. If anyone has any recs for 12 button mice that aren't razer i'd appreciate it, Today #Razer doesn't work...nice program this Synapse...Thx for useless update. I have an issue of the mouse scraping against the mousepad cause the PTFE feet are so slim. Use button then not working :/. Try using some of our troubleshooting tips to resolve the problem. never buy the razer viper ultimate i git mine the sensor doesn't work i am getting a refund, @CjwDowning Try to get help or info, and then opine on my credibility. @RazerSupport When I use Synapse my mouse has lag issues. razer synapse not working, @corvusyn @loak3d @SenSnowy @NVIDIAGeForce @Razer @SteelSeries i had perf issues because my geforce driver didnt install correctly and my game was'nt in fullscreen when i launched it. @RazerSupport, @AvtKieran @kevin84124807 @zalvarado97 @LinusTech @linusgsebastian Are you guys aware of this? Can I get proper support?? @RazerSupport very disappointed in your kitty edition BT headset! I hope you guys find permanent solution soon... @MissingClara @CarmenCrincoli @Razer That's just it, it appears to actually be working in bios, just not OS :-O. Is it for a laptop? Sila router is up and running, and available via web login on wifi. all my profiles got deleted and i cant even make new ones or set custom lighning for my device, @zkrpt @ddincek_ I’ve had nothing but problems when trying to connect it to the pc. Too bad that Razer Hardwer is useless because of Razer Software. @Razer is customer service ever going to respond regarding the Razer phone 2 issues I've been having? @RazerSupport I’m having an issue where I’m getting no sound from my Thresher ultimate when using them on Xbox series x. Get access to advanced options and granular control as you rebind buttons, assign macros, personalize device lighting and more. @DjDATZ @Razer @Xbox @XboxSupport @MicrosoftStore Support says its a store issue. @RazerSupport Please update your legacy synapse application, it's riddled with bugs. I want to start by thanking @EvaMariaXO and @MyNameIsPulse for raiding my little event today ! Also try deactivating or activating vsync. Having problem connecting to Razer.com even though the website appears to be online and not down? Ask the Razer Community Let the Razer Community help Razer Recycle Program Razer has partnered with DNA Group to provide programs in recycling Razer products free of charge. +, Software/Services Try clearing your Internet cookies and browser cache. I want to start by thanking @EvaMariaXO and @MyNameIsPulse for raiding my little event today ! keyboard i got from you was the razer cynosa chroma pro on depop. @zioflat please can you help me out cause i always thought it was a good company but im unsure currently. @aphaeaa i hope you have it under warranty. @RazerSupport updated my razer synapse 3 and now none of my razer products are being detected. This is no one’s fault but yours tbh. Dec. 20, 2020, 10:02 p.m. @Go_On_Volt Does anybody use a Razer … Select a product. Store has about 4 DMs from me on this since release day. Server trouble today @RazerSupport? I have yet to receive anything saying it was processed and have not gotten my refund. Your site doesn't even work. @Razer so.. ive been using razer mice (and keyboards) exclusively for the past 10 years.. while ive been overall happy with the products ive time and time again experienced issues with the mice either disconnecting, flickermovements or straight up sensor stopping to work.. help? @Razer I have an unnatural fear of silver haired men dropping out of the sky from no where.