All the best, Wain Homes. Youll find a snapshot of some of our support information here, so you know what you can expect. All jobs assigned to him have now been completed without a need for further visits! Hi Steph and Mel, we'll make sure your feedback is passed on to the team at Crown Point so thank you for taking the time to share your experience. We bought a house over 7 years ago on the Hillcrest /Miners View development in Up Holland and we are still waiting for the estate roads to be finished off. This article is converted from Wikipedia: Country house conversion to apartments. We also use additional cookies to help us understand how you use the site and make improvements. wainhomes customer care north west - camcha.cl Hi Olivia, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. Back . Well make sure your feedback is passed on to the team. GB. We will keep your personal data safe and will never pass it on to any third party. Hi Olaide, thank you for choosing Wain Homes and for sharing your feedback with us. . North West Washington House Birchwood Park Avenue Warrington Cheshire WA3 6GR SatNav: WA3 7PB T: 01925 849 500. might seem minor but its very frustrating and Wain Homes don't seem to be bothered to resolve (typical attitude after they have your money) - I have sent Wain Homes my details via trustpilot for further discussion. 30 June 2023, Last accounts made up to Emma Grundy Senior Customer Care Coordinator Wainhomes North West Manchester. Greater Manchester, England, United Kingdom More activity by Andrea . This should be headed 'Stage Two Complaint'. We use dedicated people and clever technology to safeguard our platform. Your Wain Home comes with a 10 year NHBC Buildmark warranty, the first 2 years of which are covered directly by Wain Homes. We had a condensation problem which caused water to stain the walls which they investigated very quickly and got the correct company in to fix the issue. Rubbish! And whatever your role, we welcome your ideas, opinions and insight. Hi Steph and Mel, we'll make sure your feedback is passed on to the team at Crown Point so thank you for taking the time to share your experience. The 2 site managers, Rob and Chris have been so helpful and are always checking in to check that we are happy with everything, there doesnt seem to be anything that is too much trouble for them. The build quality is great and the snags are very small. Hi Mill Pollitt, thank you for choosing Wain Homes and for sharing your feedback with us, we will make sure this is passed onto the team at Heathfields. We wish you all the best in your new home. Many thanks, Wain Homes. I reported a leak at our rear patio door months ago. Excellent advice from Jade sale manager , she went that extra mile was extremely professional calm and explained everything.Paul site manager, also outstanding, the few snags we found were corrected within 72 hours.Crown Point is definitely a great build , if you want a house here Id move quickly! Again going over and beyond what I would have expected. 3 October 2021, Next statement date 27 November 2023 Excellent advice from Jade sale manager , she went that extra mile was extremely professional calm and explained everything.Paul site manager, also outstanding, the few snags we found were corrected within 72 hours.Crown Point is definitely a great build , if you want a house here Id move quickly! Furious couple put 's**thole' new build house up for sale on Facebook This was reported to Sam at customercare who was always on hand to answer calls and respond to emails concerning the issue and if it had been resolved. Its sad to read such negative reviews and experiences of other developments. We want you to walk through the door on your first day and know youve made the right choice. Our Sales Centres and show homes are open Thursday to Monday, 10am to 5pm on an appointment only basis. Francesca, Simon and Mark have always demonstrated a helpful , positive and cheerful attitude which is greatly appreciated.Thank you Jo. Thankyou for all your help and support. We hope to hear from you soon. I would like to say a massive thank you to Cheryl, Rob and Chris for making our move as stress free as possible and I would highly recommend Them to anyone wishing to purchase a new home on the Waterside Meadows development. This is a good time to be in. Gloucestershire. Wainhomes said its down to us. We hope to hear from you soon. Beautiful sky at our Hedgerows development today Well make sure your feedback is passed on to the team at Charter Walk. All the best, Wain Homes social media team. We were told before we moved in to write out a snagging list and someone from wain homes would come around and fix everything, to date no one has and it is now 1 year and 3 months. Hi, were so pleased to hear you are settled in your new home! If you're asking yourself "what does the Stamp Duty cut mean for me?" We bought our Wainhomes Haversham house at Lawton Green, Alsager in November which completed in mid February 2023. We were sitting in the kitchen of our 2 year old house and watched in horror as the patio window started cracking on its own in front of our eyes. So where do you see yourself fitting in? Wain Homes colleague. linda rubin watson today; cross country cycling blog; kevin maguire obituary; will the p ebt card be reloaded in 2021; personas mayores que repiten lo mismo muchas veces If you think weve done something wrong, or treated you unfairly, we want to know about it. Thanks again Steph and Mel Kay. 3 & 4 bedrooms. Michelle Moody - Customer Care Coordinator - Wainhomes - LinkedIn There have been no major issues so far and any little snags I noticed were actioned straight away. Share price delayed by 15 mins from LSE. 06 Jun 2017 - 29 Sep 2021. Contact us if you need any further help. by June 7, 2022. He is professional and we're happy with him. We hope to hear from you soon. Really disappointed. All rights reserved. We were told before we moved in to write out a snagging list and someone from wain homes would come around and fix everything, to date no one has and it is now 1 year and 3 months. Derbyshire. If youre in, weve also got apprenticeships in construction, commercial, technical and finance. Kind regards, Wain Homes. 03 Mar 2023 @ 16:35. Me and my partner love our new home and Lewis the site manager was great in helping with our snags during the 2 week period. This is just a sample of some of the issues. Name already in use - github.com We take all feedback we receive seriously and would like the opportunity to look into this further. These will only be set if you accept. Wont look at plumbing issues because contracts manager doesnt feel its an issue despite showers only being partially warm on hottest adjustment. Had a great experience with Wain homes, special thanks to Steve,Jim the site manager and Sandy who were so helpful and constantly updating us on the building process throughout. We wish you all the best in your new home. 5* member of staff that Wain homes should be proud to have! We will only ever contact you in ways that you have agreed to. Whether you need our help when theres an emergency or have a more routine issue, our Customer Care Team is just a phone call or an email away. Everything in your home is brand new and ready to go. It's ruined the skirting boards and the plasterboard. She diligently chased up the contractors (Kildare Plumbing) who were a little slow in responding (no fault of wainehomes of course). We hope to hear from you soon. Head Of Customer Care at Wain Homes (North West) Limited United Kingdom. All of our queries were always answered quickly and we really felt valued as customers. Any questions/concerns I had were dealt with straight away and the after care has been excellent. Anita, Martin and Sean were absolutely brilliant! It goes against our guidelines to offer incentives for reviews. We hope that all formal complaints can be addressed by our Customer Care Manager. Contractors & Consultants Construction company Wain Homes Wain Homes Reviews 848 Great 3.9 VERIFIED COMPANY wainhomes.co.uk Visit this website Write a review Reviews 3.9 848 total 5-star 63% 4-star 7% 3-star 2% 2-star 2% 1-star 26% Filter Sort: Most relevant KB Kirsty Beaman 1 review GB 25 Jul 2022 Amblers Meadow , Leigh, 5* Find more details about the NHBC resolution services at www.nhbc.co.uk/homeowners or call 0800 035 6422. WAINHOMES (NORTH WEST) LIMITED Jan 2020 - Present3 years Warrington, United Kingdom Keepmoat Homes 2 years Sales Director Mar 2019 - Jan 202011 months North West Head Of Sales Feb 2018 -. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. All the best, Wain Homes. And if they do, were here to help with that too. Hi Sheena, thank you for sharing your thoughts. These will only be set if you accept. Absolutely horrendous aftercare. It's not the seal around the door that's the problem, it's the lack of a cavity tray that's causing the issue.And as it happens, there's a whole row of houses on my street that's been having the exact same issue, and exactly the same radio silence from the Care Team. Please enter your details below and one of our Sales Executives will be in touch to discuss your needs. We were treated with respect and the whole experience has been stress free. So if he is so rude its no wonder the culture of the business is so bad!thanks but I think I will take my money elsewhere! We just get the key from Wain Homes at Crown Point. wainhomes customer care north west. Many thanks, Wain Homes. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We make sure every step of the journey is a good experience for you. Andrea Bradburn - Head Of Customer Care - Wain Homes | LinkedIn When the shower is switched on its sounds like hailstones hitting an old conservatory glass roof, to which we are told there is nothing they are willing to do as NHBC states they dnt have to do anything regarding the noise, all they need to do is leift the shower tray and put it on legs or insulate underneathe it which is what they used to do till they decided to modernise it.. unless you want a very noisy living room where you cant watch TV in peace as someones in the shower dont buy.They service from them has been shocking they expect you to take time of work to babysit there contractors and then they dont even turn up but no one cares youve just wasted a days leave.. My concern was that if they behave like this at the start of the process there is not much hope moving forward. We will keep your personal data safe and will never pass it on to any third party. I highly doubt Id buy a new build Wainhomes house in future for this reason alone! I would like to receive updates from Wain Homes on this development or others nearby. We use necessary cookies to make our site work. Well make sure your feedback is passed on to the team. All jobs assigned to him have now been completed without a need for further visits! funeral tributes wairarapa. You can change your cookie settings at any time. Access for construction traffic, and for the new homes themselves once they are sold, is along the estate road running directly in front of No.5. To ensure you receive the quickest possible response, we advise customers to contact the Customer Care Team via the contact details provided and not through our social media channels. Sofiya & Sol. We take all feedback we receive seriously and would like the opportunity to look into this further. We use necessary cookies to make our site work. Many thanks, Wain Homes. We take all feedback we receive seriously and would like the opportunity to look into this further. It's not the seal around the door that's the problem, it's the lack of a cavity tray that's causing the issue.And as it happens, there's a whole row of houses on my street that's been having the exact same issue, and exactly the same radio silence from the Care Team. We use cookies to make our services work and collect analytics information. Hi Lindsay, thank you for taking the time to share your experience. Because building careers is what we do together. Date of experience: 15 February 2023 Reply from Wain Homes 17 Feb 2023 We will only ever contact you in ways that you have agreed to. We moved onto the Paddocks estate in Preston in 2020. Always evolving, always looking forward and always looking for new people who share our ambition. We were kept up to date as the house was built and they were there to answer any questions along the way. Hi Michael, thank you for sharing your thoughts. Thank you to all of the team, and especially Jodie who has helped us through the sales process. We were treated with respect and the whole experience has been stress free. We've got everything you need to know. These will only be set if you accept. All the best, Wain Homes. Hi Stephen, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. Wainhomes own land around our estate, they are responsible for the maintenance of the boarding fences and the over 60ft conifer trees contained within their land.