Refill with your credit card right from your device. And should that be the case, you might want to cancel. Straight Talk Phone Number Simply let him/her know that youd like to cancel your Straight Talk service. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? service. It's the most convenient way to manage your service. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. Straight Talk This number worked fantastically, and I got all I needed accomplished! We DO NOT remove reports. Plans include unlimited talk and text and high-speed data. I can't say I've ever had to deal with a service rep but that's a perk ain't it? Straight Talk Service We don't call a lot of people. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. > Understand My Bill. About 5 hours later, I had not received the label via email, so I called back. Walmart rep asked my address then recommended ST home internet. INSTALL NOW>>. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. For assistance, please contact us at 1-877-430-2355. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. Thanks SO much! Click below for our Contact Information and hours of operation! WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. I had straight talk for years. It goes against our guidelines to offer incentives for reviews. Just a Philippine call center that is undertrained and could care less to do their job. Concluding that she was psychotic, I asked to speak to a supervisor. Reward Points have no cash value and cannot be transferred to another customer. and maybe a couple more hours before they can get it fixed. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. Straight Talk Straight Talk will unlock phones for current and former Straight Talk customers for free. The phone is not within the Straight Talk Service Area Map . You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. For more information about reviews on ConsumerAffairs.com please visit our OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. By account information, we mean phone numbers, account numbers, login details, and more. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. They refuse to refund my money too. And yes, you also have the option to transfer the phone number to a different carrier. WebGet rewarded with Free Service at Straight Talk Rewards. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. Unacceptable. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? The first rep. this morning said he'd call me back on my cell right off. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. I was charged double on my daughter phone ***-***-****. Get immediate Straight Talk support from HelpOwl.com. How Do I Activate My Straight Talk Phone? Enter your phone number and pick the keyword that best fits your needs. I then told him that we would be leaving Straight Talk before the weeks done. Asked for a supervisor and was told they don't transfer calls. No customer service at all. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. Kept asking to speak to a manager but was told they were a manager. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. Had enough of straight talk terrible customer service. There's no kind of help or communication to help at ALL. He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Yesterday we discovered that we can't call the New York State Police. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. Navigate to the Support tab and click on Contact Us. Straight Talk Customer Service You now have a spot reserved for Straight Talk Home Internet Service! There are four 30-day service plans: $30 All You Need Plan with 1,500 nationwide minutes, unlimited nationwide messages, plus 100 megabytes of data. Message and data rates may apply. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! NOTE: It can take between 15 ? All business will get complaints. I had straight talk for years. You can help! Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. I accidentally threw my sim card away when switching to Visible. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. The NEW $55 Plan will There are five different plans to choose from that offer different data, speed, coverage and pricing options. After converting to the Verizon sim, my line has shown "inactive" for weeks. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. Terms & conditions, Privacy Central You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. You can call us directly and we will help you. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. All rights reserved. Credit card and Account required for enrollment. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. Get buying tips about Prepaid Phones delivered to your inbox. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. You may transfer your telephone number from another company to Straight Talk. You may have called before the Customer Care Center was able to Activate your phone. They are NEVER helpful and could care less about what you need done. I was charged the full amount and then the next day lost phone and text service. PLEASE if you want good service or a good phone plan look ANYWHERE else. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. Wasted half a day! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Have a Straight Talk question? WebSearch Newegg.com for iphone 6s plus straight talk. Subject to our Reasonable Use Policy and Terms of Service. Straight Talk Customer Service Click "Settings" "Payments". Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. Note that it can take up to two business days for Straight Talk to process your request. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. I have had nothing but horrible service ever since I've had this horrible carrier. He said he was not allowed to transfer the call to anyone else. I am very angry. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. With Android 4.0 and later versions, you can set a mobile data limit reminder. You can now share news articles on your favorite social media channels. Tim was only in his late 20s, but just didn't care anymore. This helps your unused balance roll over to the next service cycle. Great help!!! Find another carrier. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. > Change Credit Card or Checking Account. I have never experienced worse customer service in my entire life. They lease service from AT&T, Verizon, T-Mobile or Sprint. There is nothing like a good deal. Chat with Support Call Directly Need guided support? Airtime minutes will be deducted plus the cost of the International call. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. Activation Unsubscribe easily. This is one of the worst experiences I've ever had with any company. Text 611611 to check your balance, get refills and much more. Even when they trouble shoot my son's phone he still can't do anything. You need help? This company is a total scam. Calling customer support is useless. WebStraight Talk is committed to providing our customers the best customer service. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. I bought a sim and plan from them at Walmart for $35. When will my cancellation request be approved? [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. To use this option, simply visit the Straight Talk official website. The next step is to activate your device and redeem your plan. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. Now Im sitting here on hold again for over 20 min now. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. Actual availability, coverage and speed may vary. Chat with Support Call Directly Need guided support? I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. So I'm out money with no phone or service and thus far no solution offered. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. I have been without service since 1/02/23. The NEW $55 Plan will now provide Unlimited High-Speed Data. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Turn off Bluetooth and GPS when not in use. Very frustrating since Im having to borrow someones phone. They also have a rewards program so you can earn points to get free monthly plans. Do not work with this company. Straight Talk You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. You must remove something in order to add this {{prodName}} to your cart. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. WebSearch consumer complaints, reviews and information about straight-talk-.com. Tell us what your question is about so we can direct you to the best team to help you. For personal use only. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? I never was able to get one. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. straight talk terrible customer service Press 1, then 5, then press # three times. 30 minutes to sync email to your phone. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. Their website claimed my transaction didn't go through even though my credit card was charged. Find more than 137,785 complaints| Ripoff Report The didn't know there own settings to get their phones to work. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. Sign up to receive our free weekly newsletter. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. Yes, you may change your Straight Talk phone number. You have quick access to the information you need from the fly out Menu on the top left. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. There are no credit checks, and you pick the plan and activate your account. So I'm out money with no phone or service and thus far no solution offered. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. Some phones on specific plans have hotspot capabilities. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 He just did want to do it. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. I use the app to refill my monthly service and it always goes off without a hitch! To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Wow! Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. I am now in the process of changing carriers because of how horrible they are and continue to be. I've talked to 6 customer care agents was promised to get a call back twice that never happened. Its just ridiculous. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. WebClick on the option See Balance/Service Date. BACKGROUND APPS: Turn off apps running in the background. I've been on the phone 4 different tech people. This company and the people who work here are so horrible. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. All rights reserved. Unfortunately, they've lost our business going forward. WebContact Us Now. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. You will need to perform a separate checkout for the items in your cart. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Click below for our Contact Information and hours of operation! Your balance information will be displayed on the screen. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). They say they'll call you back. Straight Talk is a reliable alternative to major cellphone providers. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Lets get it Straight. Tried porting it back to my old carrier and the number is GONE! Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. Send a letter: It is also possible to write and send a letter to Straight Talk. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. I mean extremely rude. a Straight Talk Customer Support Rep Make sure you check if your phone is compatible by texting "KYOP" to 611611. Its slower data speeds may not work for people who use their phones for streaming. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. I paid 130.00 for 3 months of service with these people. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. It's now been a day and half. We also highlighted some reasons you might want to cancel your Straight Talk services. There's a problem. 2023 TRACFONE. Find answers to common Straighttalk questions below. She did not tell me anything that would help me or even tell me she could help me get the phone. Find out how we combat fake reviews. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. The service was great and I never had an issue that caused any inconveniences. > Sign In / Reset Password. A month equals 30 days. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. Forget about data limits! Cell service is strong here. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. I don't recommend Straight Talk to No one! BasicTalk 911 service operates differently than traditional 911. WebUnlocked phones youre bringing to Straight Talk. I got the box and a 1 month data card. Check running services and close unnecessary applications. The latest complaint No mobile service was resolved on Jan 16, 2023. Calls must originate from the US or Puerto Rico. When I got home to do the setup it said I had no service at my address. I am going to be switching to AT&T prepaid. Never called . There are no contracts and no hidden fees. The company offers a wide variety of phones, including budget phones that come free with a phone plan. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Straight Talk Contact Info. It allows the users Receive your unlock code via email. I called customer service multiple times only to have the call dropped each time. I do not know if they changed their website or not. Please click on www.straighttalk.com/Coverage to view our Service Area Map. At Straight Talk, you can buy phones compatible with AT&T's LTE network. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. strict standards for business conduct. The appeal of Straight Talk is its flexibility and affordability. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order.