I then asked them to login to BT webmail and send me another email and that one came through straight away. Email accounts managed by Virgin Media include those ending @virginmedia.com and @ntlworld.com. BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. This isn't just a small delay. only. I cannot send even the simplest of messages this morning. The article below can help if you do not have any other user account to test with. That sounds like something has been stuck in a queue somewhere. Yes they do and they can send successfully to my Metronet email from ipad and PC using a gmail address, I have sent you a pm with the raw text source header from an email sent 13th April which only arrived this morning. None of the posts I have seen are the same as my problem however. Unable to send mails to btinternet addresses, Re: Unable to send mails to btinternet addresses. 23-04-2021 23-04-2021 The only thing that they have in common is that the messages were passed around inside the BT mail platform when the sender first sent the email, and then sat for far too long before being delivered to Plusnet. My wifes email account on her iPhone 10 is working fine and her settings are identical to those described above on my Samsung phone. 13-07-2019 Also my husband can now successfully send me emails using his btinternet address from his Ipad that arrive in my mailbox immediately which wasn't working before. Sorry but how do I PM you, and what details do you need? Gmail and Outlook are two of the most popular. any proposed solutions on the community forums. We have received reports that emails to btinternet.com email addresses are being blocked. When I ran Connection Doctor (available in Mail/Window/Connection Doctor) my btinternet connection showed green (OK) but I noticed that the SMTP connection details said "login not required". https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. TalkTalk allows you to access your email account for 12 months after you switch. Google Groups emails from BT & Earthlink addresses not getting As regards your other points have a look at these threads and that is only a few of the recent ones and make up your own mind about getting BT's attention. 3) Import all of your contacts from your old account to your new one. Because all your devices stopped accessing your email at the same time and assuming you can still access your email via webmail it is obviously not a problem with your email accounts or with your password, hence the advice not to do anything. https://community.bt.com/t5/Email/Problems-connecting-to-POP3-IMAP/td-p/1786726. To start the conversation again, simply 15h22, on It seems that my account SMTP setup was changed (without my input). 20h35, BT Mail | @btinternet.com | Cannot send mail, Re: BT Mail | @btinternet.com | Cannot send mail, Announcements, Guides & Community Updates. I can send test messages to my iCloud e-mail but not other addresses. Last Thursday, I stopped receiving email from my @btinternet.com account. We have received reports that emails to btinternet.comemail addresses are being blocked. If an item is purchased and the buyer's delivery address is a PO BOX, the item will be cancelled by the seller. Do other emails they send get to where they need to go? ), on 19h39. I am not having any such problems with my iCloud server so I do not think its a snag with Apple Mail. btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte, Re: btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing c, Re: can't send emails since this afternoon. You can do this in bulk to ensure that you don't miss out any important contacts that you have forgotten about. Millions of broadband customers are set to see their bills hiked in the coming weeks, many by 14 or even 17 per cent. on We can't ditch our broadband we'll lose our email address! I expect that they are simply burying their heads in the sand and do not look at all. 26-08-2021 Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". I just tried to send a message to an 'external' btinternet account on the iMac and it failed again. 15h24. Please update the server configuration to continue connecting to this account", with the option to cancel or update. 'All of my contacts have it. 26-08-2021 on 10-07-2019 Martin Gates, from Hampshire, has had an email account with Virgin Media for years. I went to Advanced Settings and found that IMAP incoming and SMTP outgoing ports were set to 993. 26-08-2021 Go through and update your details for each one with your new email address. It's very annoying and slightly weird. Emails from btinternet.com addresses not received. - Plusnet 26-08-2021 provided; every potential issue may involve several factors not detailed in the conversations Tried on various devices with same result. There'll likely be four of these, two from BT servers and two from Plusnet servers. I consistently receive this warning:whenever I try. Hi - I am no longer able to send e mails from my bt account on my phone or iPad when connected to the internet. 2. Emails to btinternet are blocked - how can we fix this? - BT Broadband Announcements, Guides & Community Updates. https://community.bt.com/t5/Email/SMTP-server-password-issue-cannot-send-e-mails-from-e-mail/td-p/19 https://community.bt.com/t5/Email/BT-Email-on-Outlook-amp-iPhone/td-p/1949938, on In the last 24 hours I have been unable to send any mail from my@btinternet.com account from any of my devices. Those who leave have their email account terminated and closed 90 days later. Also one of the two that I received recently was sent in December. on Virgin Media says that its policy is clearly set out to the customer ahead of their account being closed and they are sent repeated re-minder communications encouraging them to take action before they lose access. The other two people that are having the same problem are using Samsungs, but haven't said which model. 23-04-2021 Many customers find the BT community forum is a great way of getting help. One of the mails having been sent as long ago as April 4th. Interestingly, I have received two follow-up calls from 2nd-level technical support who have advised that they have done some work on their systems as a result of my initial contact. Sending or receiving email. In the case of delayed emails, that do eventually arrive, the headers can be useful in determining where the delay occurred. Yesterday afternoon 22 April 2021, when I created a new email on my phone, it wouldnt send, stayed in my outbox and again I would receive error messages telling me to log in. I have a group of 14 people set up under Outlook 365. Townman, Gandalf, anneoconnor. So can it be that btinternet webmails pass through ok and btinternet emails sent via other email clients don't? Does anyone have any other suggestions please?? 14-07-2019 Doing so can save hundreds of pounds. If everything works fine in webmail, you may need to check your program settings. This amount is subject to change until you make payment. There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. Why? But the problem is, and has been for years, why is it ONLY btinternet email addresses that suffer from this problem. 6h21. The problem usually resolves its self in a day or two. 18h40.
Thanks for the super fast analysis and reply. My wife has a btinternet email account linked to mine and yet she is not having any problems sending messages from Apple Mail. Created on July 15, 2016 Outlook.com not sending emails to btinternet email addresses I have never had this problem before but I have two friends who have btinternet email addresses. btinternet email server refusing to send outgoing issue can clear itself after a day or two" proves to be the case. on The problem is also affected by the addressee. 09-07-2019 Are there really just two of us having this problem? Also, the web interface seems to be working just fine. BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. Just one other thing that might be relevant. P.S. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. At some point during one day a couple of weeks ago, the following issues seem to have started: missing virtually all sent emails from the account on my iPad since the account started, but not my iPhone similarly, logging onto web based email account, using different devices, my iPad, my iPhone, wife's iPad and . 14h56, on Dave Bradford would love to ditch Virgin Media and get a new broadband provider. They must realise that they have a dreadful name. Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". on A Virgin Media spokesman adds: 'There is a cost to us to provide an email service and so it's not something we'd provide free of charge to former customers.'. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. To start viewing messages, select the forum that you want to visit from the selection below. 15h04. I've also found an old post from someone (Peter) with the same problem, but I can't see that his problem was resolved. If not, how do we get a moderator involved? The whole ISP domain is blocked. Do this plenty of time ahead of when you plan to switch broadband provider you may even want a few months to switch over. 19h32. Today all of our emails addresses would receive, but not send. Neither of these has solved my problem. Log out of your email account then, Using an email program? Comic should be in the grade given in the listing title. Comparison website Uswitch says that almost a quarter of people rely on their email address provided by a broadband provider, especially people aged 65 and over. Sending or receiving email | BT Help 17h25. For additional information, see the Global Shipping Program. 26-08-2021 Maybe that's the issue, although there has been no problem up until yesterday. by Clicking update it went straight to the SMTP outgoing server where it shows mail.btinternet.com but the port was set to 993, I changed it to 465, entered my IMAP and SMTP passwords again, clicked the tick and got an error message: "Log-in error Unable to add account, server address is not valid". I am experiencing it with emails from different addreses within a domain which belongs to another ISP. We always endeavour to grade correctly and. My BT email is not working - Apple Community Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench | eBay 19-12-2022 I manually changed the outgoing port to 465 and repeated the procedure above, but still couldnt send emails from my phone no problem doing so on my laptop. This has made me want to look a bit further and so I found the Community.