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Starting to think I shouldve taken the 6 free months Suddenlink offered. Community. Vexus Fiber currently operates fiber-to-the-home networks in Lubbock, Amarillo, Wichita Falls, Abilene and surrounding areas in Texas, as well as Hammond, Covington and Mandeville areas in Louisiana. High-speed fiber-optic Internet is the specialty at NTS, and its not widely available through other Internet service providers. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. The Internet Outages Map is an at-a-glance visualization of global Internet health over the last 24 hours, showing the frequency of Internet outages and service outages as seen across ISP, public cloud and edge service networks, as well as top business SaaS and consumer application providers. Read the FAQ to get more detailed information on how we report outages and where this data comes from. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. https://www.vexusfiber.com/residential/about-vexus/internet-privacy-statement/. In addition to fiber-optic Internet, NTS offers digital television packages and home phone service. Regulatory. This is The Internet Report, where we uncover what's working and what's breaking on the Internetand why. Completion of the network to the region is estimated to . Twice in 2 weeks and no communication about the service being down again. Application outages are events during which multiple global vantage points are unable to reach or receive an error message from an application's servers. 79601 Abilene Internet out since last night around 9pm. Sign in. Service was up and running for like 30mins and now down again, Hoss 1 month ago Their customer service is fantastic!! Yeah, it's been down for me since right before 9pm. 79110 Amarillo, Tx But I think . I just got a text there's an outage in the area, but mi e is still working. Thanks for the info. Need help with your Vexus Service? Now that Vexus has taken over the outages continue. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. Vexus is a reliable internet service provider in the US. ThousandEyes Internet experts analyze the current state of global Internet health, noteworthy outages and more. If you are currently experiencing troubles with your service. Network outages and application outages are algorithmically detected based on billions of measurements to hundreds of apps and services crossing thousands of Internet Service Providers each day. Have been streaming all night no problem. They have a very large problem and instead of fixing it, they keep expanding into other areas making everything worse. The Network is All 100% Operational at this time. Choose from one of our most popular packages to keep your entire home connected and moving at the speed of light. As a technology leader in the. Thanks to Vexus I can no longer worry about missing channels or outages preventing me from watching local news or my favorite network shows. The company is also building new networks in Lake Charles, Louisiana; Tyler, the Rio Grande Valley and San Angelo, Texas; and Albuquerque and Santa Fe, New Mexico. NTS does not have any bandwidth caps or limits, which means no surprise overage fees for large families or those who use the Internet a lot. Roy Wakefield 5 days ago Gu. Vexus Fiber Availability Map Top areas served by state Coverage Texas 54.4% Louisiana 59.3% Mississippi 26.5% Cities Served Coverage Amarillo 66.1% Lubbock 48.2% Midland 54.8% Abilene 62.4% Other large cities covered by Vexus Fiber Assure network performance and web app experience from employee devices, See how every network and service impact your enterprise digital experience, Understand how service provider outages impact the applications and networks your business relies on, Digital experience solutions for your apps, people and infrastructure, Deliver uncompromised user experience from application to WAN to remote workspace, Deliver your applications and services without any disruptions, Gain unmatched visibility across the applications and networks that power hybrid work, Ensure optimized digital experiences across your Cisco solutions, Musings on all things Internet and Cloud Intelligence, Learn what's working, and what's breaking on the Internet in this weekly video podcast, Your hub for data-driven insights into the state of Cloud, SaaS and the Internet, Browse through our library of White Papers, Case Studies, eBooks, Infographics, Webinars and more to learn more about ThousandEyes and Digital Experience Monitoring, Attend a Live Demonstration of the ThousandEyes Platform. For Construction Information Click Here. Connection on WiFi is 73 Mbps in the day and < 1 Mbps in the evening. For more information on the information we collect and how we use it see the Website Privacy Statement. The reliability has been on par with other services in the area. Click the Chat Now button on the bottom right of your screen to get started! 2023 Cisco Systems, Inc. All rights reserved. Created Jul 11, 2021 61 Members 1 Online r/VexusFiber Rules 1. Our local support team is here to help. If the problem persists one can directly report any outages. Vexus TV is a streaming TV service available exclusively to Vexus Fiber High-speed Data customers. Order Now Sign Up: 877-407-3224 My Account. Another high-speed option is fiber-optic access, which goes all the way up to 10 Gbps. The most frequently affected cities were: Lubbock, Austin, Big Spring, Houston, Dallas, There were a total of 3 outages at Vexus. Please fill out the following fields with your contact information: Please select the type of Vexus service that you are currently experiencing service issues with: Please let us know where you are experiencing service trouble. Make the switch to Vexus and discover different. Completion of the network in the region is estimated to take about 36 months. 79118 2nd outage in under 2 week this is unacceptable nothing from anyone at vexus to let me know what's going on either, King 1 month ago As a technology leader in the industry,. By signing up, you agree to our Terms of Use and Privacy Policy, Highspeedinternet.com on Facebook Highspeedinternet.com on Twitter, Details about brand prices, speeds, and other features may not be readily available for all brands and are always subject to change. Its especially worth checking out if you need tons of bandwidth for your Internet habits! False advertising if you ask me and there's been no working sound for weeks, now. Digital television programming at NTS Communications is comparable to what youll find at other providers. We live and work in the towns we serve andour support representatives are located right here in Texas. Vexus is a leading provider of fiber-based communications solutions for both residential and business customers across Texas, Louisiana and New Mexico. arrow_forward. Vexus plans to bring both multi-gigabit speeds and great local customer service to the region.". Outage map Vexus. Which you cannot. ThousandEyes Internet Insights is a platform that leverages aggregated Internet telemetry data to enable operations teams to rapidly identify, escalate and remediate outage-related issues. When major Internet outage events occur, ThousandEyes Internet experts create in-depth outage analyses to help you understand exactly what's happened in each case. 79606 Abilene I have no phone service. outages six months later. LUBBOCK, TX At Vexus, we serve both residential and business customers in LUBBOCK and surrounding areas with Fiber-Optic Internet, Digital TV and Phone Service, all delivered over a pure fiber network. Vexus also offers Fiber connection, WiFi, TV, Phone and Business internet services. Pulse Update Ep. 4: A Trio of Similar Incidents: Microsoft, Cloudflare, & Slack Outages, Ep. Google Fiber. You can use this map to quickly understand if an ongoing outage in a network or application provider you rely on is the source of an issue you are experiencing. Residents and businesses that are interested in Vexus Fiber services can visit connect.vexusfiber.com to express interest and receive updates on construction. It's advertised on their website that you can "Watch TV, anywhere." We offer the most popular channels and affordable TV packages. Still down in Lubbock, 79414. Network outages are events with 100% packet loss in the same AS during a period of time, and where there is a certain level of impact on the infrastructure, sensors and services. Joe Kenneally 1 month ago They did say they have people working on it but no ETA. "Vexus Fiber continues to demonstrate there is extensive demand for a new alternative broadband provider as evidenced by its accelerating 25% organic growth rate," said Art Roselle of Pamlico Capital. It will introduce more than 40,000 residents and businesses to its symmetrical multi-gigabit speed internet service that Vexus tells us will provide . My dog chewed through our wifi chord 3 times and each time vexus employees took such good care of us without complaint and within the same day. 140. And when the Sun Outages occur, they should only last a few minutes, ranging from 5 to 45 minutes. Great company and great people. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. Keep it clean! Contact us by filling out the form below. High latency lots of buffering. Vexus Fiber Contact:Kyle Alcorn 573-481-2732, Pamlico Contact: Stuart Christhilf 704-404-7150, Oak Hill Contact: Dawn Dover 917-349-5621, Cision Distribution 888-776-0942 I have called and their phone number isnt working. "This new service, plus the capital investment and permanent jobs that go with it, will be an economic boost for our region. "We are excited our residents will have increased options for access to high-speed broadband in our community. The Internet Outages Map is an at-a-glance visualization of global Internet health over the last 24 hours, showing the frequency of Internet outages and service outages as seen across ISP, public cloud and edge service networks, as well as top business SaaS and consumer application providers. For those interested in joining the Vexus Fiber team visit vexusfiber.com/jobs. Assistance via call can be received if the internet connection goes offline. I was just told that I'd have to pay $1 now and $46 a month to have help with my (PAYED FOR) Internet outage. About Vexus: Vexus is a leading provider of fiber-based communications solutions for both residential and business customers across Texas, Louisiana, and New Mexico. CHAT Get help with Vexus Fiber customer service for new and existing customers. Contact Information Services also include a robust HD Video platform, Voice, TeleCloud services, and more. To Report Trouble With Your Vexus Services, Click Here. Search. It is a Fiber provider, which means they deliver service faster than most other types of service by using an optical fiber rather than a copper wire. Keeping in touch has never been this easy! If the problem persists one can directly report any outages. Please reach out to our tech support below. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The Vexus fiber availability map shows where fiber has been made available to customers. About VexusVexus is a leading provider of fiber-based communications solutions for both residential and business customers acrossTexas, Louisiana and New Mexico. Has anyone heard of a resolution? Located in Amarillo and video streaming services are constantly buffering in the evenings (4:00pm to 11:00pm). Yes, very slow at night. Google Fiber outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Others have complained about their live TV options. Yes, on WiFi in the evening drops to 2Mbps. At Vexus, we keep our customers connected at home with a phone service that comes with the most popular calling features. "A city's high-speed broadband infrastructure will be as important in this century as roads and bridges were in the last century," said Mayor Jeffrey Hall of Alexandria. They may be set by us or by third party providers whose services we have added to our pages. Help Center. "One thing I have learned about the telecommunications industry is that it is constantly changing, and Vexus seems to be the kind of company that has the personnel and the desire to meet those ever-changing demands. Safety starts with understanding how developers collect and share your data. When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Vexus Fiber is a 10/10 and I couldn't recommend them enough. If you are currently experiencing an issue with your Vexus Service, please fill out the form below to report a trouble ticket online. The most frequently affected cities were: Dallas, There were a total of 1 outages at Vexus. Little to no internet. Press question mark to learn the rest of the keyboard shortcuts. Vexus Fiber is a leading provider of fiber-based communications solutions for both residential and business customers across Texas and Louisiana. 01/23/2023. Fiber Internet Phone Streaming Metronet Blog Help Center Contact Us. Need help with your Vexus Service? Choose from one of our most popular packages to keep your entire home connected and moving at the speed of light. Internet down in Amarillo 79104, Denise 1 month ago To get fiber service at your home, your fiber internet company must install specific fiber internet boxes off of which you can connect your fiber modem and router. For immediate attention,or if your services are completely down, please call our local Technical Support team at800-658-2101anytime 24/7/365. Vexus Fiber will fund a network that will provide symmetrical multi-gigabit speed internet service that will deliver lightning-fast upload and download speeds that will give residents the. Adri 1 week ago Would that be a bad idea? June 01, 2022 09:02 AM Eastern Daylight Time. With Vexus Fiber services, youll experience a whole new way of keeping your home connected and your family entertained. Learn More AMAZING TV Get the best in home entertainment with over 260 of the most popular channels. Please download the latest version of Chrome, Firefox or Microsoft Edge. If you already have your TV/streaming situation the way you like it, am sure it'll be just fine. Press J to jump to the feed. Does anyone use Ping plotter? Please note, for your security account changes will not be made through this form. From identifying the root cause to assessing the scope of an impact, the following resources will help you better understand the various ways the Interneta best-effort networkcan go sideways. In this eBook, we will explain the various protocols and services that work together to create an Internet that is efficient and resilient for all. 2. Google Fiber Help. Feel free to ask questions, talk about experiences, etc. Click on the different category headings to find out more and change our default settings. Cookies allow us to optimise your use of our website. The speeds are fiber fast to Lubbock but slow everywhere else on the backbone. That's ridiculous! In Person Make payments, return equipment, These cookies enable the website to provide enhanced functionality and personalization. Vexus has been amazing. May the victims rest in peace. 49: Understanding the Quad9 BGP Incident. Fiber is available within 99.92% of Vexus's coverage footprint, and the average speed for fiber is 1,001 Mbps download and 1,001 Mbps upload. While the brand reviews on HighSpeedInternet.com are well researched and every attempt is made to keep the information up to date, limited access to relevant information may cause. Reliable high-speed internet availability is beneficial for quality businesses, education, healthcare, communications, and much, much more. Gain a global view of network outages across ISP, public cloud and edge service networks. New and existing customers, please call or text800-658-2150. ", "We welcome the addition of Vexus Fiber into Central Louisiana," said Mayor Clarence Fields of Pineville. Connection on WiFi is 73 Mbps in the day and < 1 Mbps in the evening. How does the Internet Outages Map work? It is common for some problems to be reported throughout the day. The developer provided this information and may update it over time. Activities such as working from home, online learning and multiple video streams mean residents need a network that delivers lightning-fast upload and download speeds. Theyre faster and cheaper than suddenlink or whatever they call themselves this month. TYLER, Texas (KLTV) - A leading Texas and Louisiana fiber service provider has plans to expand to Tyler. Abilene 79601. We also use third-party cookies for advertising and analytics. that's not a business they're really set up for. Get the best Internet connection in town with Vexus' blazing-fast fiber Internet! "With Vexus, residents can now enjoy high-tech internet with the same reliability and speed enjoyed by those in large metro areas.". Bump. Bobby Walker 1 month ago In many ways, the Internet has become the new enterprise backbone. Over 260 Popular Channels Including Local Networks, Voice Remote with Universal Search brings you the Best Entertainment, Cloud DVR Lets You Watch Your Recorded Shows Anytime, Anywhere, Enhanced 911 Service to Provide Peace of Mind When You Need it Most, Unlimited Local and Long-Distance Plans plus International Calling. The following charts show recent trends for global network connectivity as well as ISP, public cloud and collaboration app network performance. Assistance via call can be received if the internet connection goes offline. Anywhere, in your house, yes. Get help with Vexus Fiber customer service for new and existing customers.