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2019-06-03 22:19:57, Info CSI 000024ef [SR] Beginning Verify and Repair transaction 2019-06-03 22:17:33, Info CSI 00001c2b [SR] Beginning Verify and Repair transaction 2019-06-03 22:23:56, Info CSI 00003468 [SR] Beginning Verify and Repair transaction . After putting system permissions back to default, this is what happened next, and an alert was fired off: An additional issue was discovered that to see the above log files you must have enabled verbose logging, which required a system restart to take affect. 2019-06-03 22:14:48, Info CSI 000011f8 [SR] Verify complete 2019-06-03 22:16:29, Info CSI 0000188b [SR] Verify complete Sometimes it is my browser (IE 11) with each tab showing 15% CPU usage. Support may be deemed as out of scope for the service at the discretion of Secureworks.364-bit and 32-bit versions are supported. In one run, we stopped the traffic at around 9 hours but the CPU usage more than 1500 millicores and it stayed at the same level even after we stopped traffic whereas initial usage before traffic run was much below 500 millicores. 2019-06-03 22:15:27, Info CSI 00001486 [SR] Verify complete 2019-06-03 22:20:42, Info CSI 00002745 [SR] Beginning Verify and Repair transaction 2019-06-03 22:25:37, Info CSI 00003b8d [SR] Beginning Verify and Repair transaction After SFC is completed, copy and paste the content of the below code box into the command prompt. 2019-06-03 22:17:40, Info CSI 00001c94 [SR] Beginning Verify and Repair transaction 2019-06-03 22:23:21, Info CSI 00003188 [SR] Beginning Verify and Repair transaction 2019-05-31 08:59:30, Info CSI 00000017 [SR] Verify complete Not as ideal as 25-36mps as before, but better than 3Mbps. 2019-06-03 22:19:56, Info CSI 000024ed [SR] Verify complete 2019-06-03 22:23:26, Info CSI 000031ef [SR] Beginning Verify and Repair transaction Click on, On the next screen, you can leave feedback about the program if you wish. "Reset IE Proxy Settings": IE Proxy Settings were reset. The team always offers solutions adapted to the needs of the client and its implementation is simple and fast. Because forward-looking statements inherently involve risks and uncertainties, actual future results may differ materially from those expressed or implied by such forward-looking statements. Any future product, service, feature, benefit or related specification referenced in this press release are for information purposes only and are not commitments to deliver any technology or enhancement. 2019-06-03 22:09:41, Info CSI 000001a2 [SR] Verifying 100 components Please follow the steps in the link below to check if it fixes the system concern. . 2019-06-03 22:23:38, Info CSI 000032bf [SR] Verify complete . 2019-06-03 22:26:44, Info CSI 00004002 [SR] Verify complete I ran the Performance Troubleshooter and (I think) came up with nothing. 2019-06-03 22:23:56, Info CSI 00003466 [SR] Verify complete . 2019-06-03 22:21:30, Info CSI 000029e2 [SR] Verifying 100 components ), 2019-05-24 08:23 - 2019-05-24 08:26 - 000011616 _____ C:\Users\Kim Thoa\Downloads\FRST.txt, ==================== One month (modified) ========, 2019-05-24 08:26 - 2018-09-15 00:33 - 000000000 ___HD C:\Program Files\WindowsApps, ==================== SigCheck ===============================, (There is no automatic fix for files that do not pass verification. 2019-06-03 22:16:24, Info CSI 000017bc [SR] Verifying 100 components redcloak.exe is known as Dell SecureWorks Codename Redcloak, it also has the following name Dell SecureWorks Red Cloak or Secureworks Red Cloak and it is developed by Dell SecureWorks.We have seen about 48 different instances of redcloak.exe in different location. 2019-06-03 22:25:17, Info CSI 000039de [SR] Verify complete 2019-06-03 22:25:56, Info CSI 00003ccd [SR] Beginning Verify and Repair transaction 2019-06-03 22:16:30, Info CSI 0000188d [SR] Beginning Verify and Repair transaction We currently have secureworks for part of our IDS/IPS response, use red cloak on our servers and have iSensors inbetween our firewalls and internal network. Dell Laptops all models Read-only Support Forum. 2019-06-03 22:12:59, Info CSI 00000cdb [SR] Verify complete ), (Intel Corporation -> Intel Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe, ==================== Registry (Whitelisted) ===========================, (If an entry is included in the fixlist, the registry item will be restored to default or removed. 2019-06-03 22:10:26, Info CSI 000004e4 [SR] Beginning Verify and Repair transaction Also, please check if there is backup software or antivirus scan which runs on the system when the issue reoccurs. Once the cleaning process is complete, AdwCleaner will ask to restart your computer. I do agree with the Secure Works stance that because local access is required, the potential for exploit is low. 2019-06-03 22:28:05, Info CSI 0000451c [SR] Verify complete 2019-06-03 22:11:42, Info CSI 00000889 [SR] Beginning Verify and Repair transaction We ran UMA traffic with 10000 users at about 400 requests/second for around 10 hours. 2019-06-03 22:21:13, Info CSI 00002901 [SR] Verifying 100 components 2019-06-03 22:10:35, Info CSI 000005b4 [SR] Beginning Verify and Repair transaction 2019-06-03 22:25:20, Info CSI 00003a45 [SR] Verify complete 2019-06-03 22:24:43, Info CSI 000037bd [SR] Verify complete About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . 5.0. Then, I ran Mimikatz successfully and did not receive any alerts from Red Cloak. . 2019-06-03 22:10:21, Info CSI 0000047a [SR] Verify complete Check the items to isolate and troubleshoot the issue of high CPU usage on a Deep Security Agent machine. I requested a CVE for this issue to help push public awareness, in addition to this blog post, but I am frankly not sure if this meets the criteria for a CVE. . ), AV: Windows Defender (Enabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}, ==================== Installed Programs ======================, (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. 2019-06-03 22:20:36, Info CSI 000026de [SR] Beginning Verify and Repair transaction 2019-06-03 22:26:31, Info CSI 00003f32 [SR] Beginning Verify and Repair transaction Similar issues observed in the past: 2019-06-03 22:18:34, Info CSI 00001f66 [SR] Verify complete 2019-06-03 22:28:35, Info CSI 00004729 [SR] Verifying 100 components 2019-05-31 08:59:31, Info CSI 00000018 [SR] Verifying 1 components These are essentially the only applications I run. 2019-06-03 22:27:32, Info CSI 0000430c [SR] Verify complete Considering the portrayed client base of Secure Works, this downplaying of impact is worrisome to me. 2019-06-03 22:18:34, Info CSI 00001f67 [SR] Verifying 100 components I am reaching the conclusion that I have a defective system. 2019-06-03 22:11:32, Info CSI 00000820 [SR] Verifying 100 components 2019-06-03 22:12:28, Info CSI 00000b7c [SR] Verify complete 2019-06-03 22:09:50, Info CSI 00000271 [SR] Beginning Verify and Repair transaction 2019-06-03 22:09:50, Info CSI 0000026f [SR] Verify complete step 2. After clean boot, in last steps wireless worsened to 3mbps. 2019-06-03 22:16:45, Info CSI 00001977 [SR] Verifying 100 components 2019-06-03 22:28:18, Info CSI 000045eb [SR] Verifying 100 components When the scan is finished and if threats have been detected, select, ESET Online Scanner may ask if you'd like to turn on the Periodic Scan feature. Start Free Trial. They would not work on the computer because they felt they could not solve a problem that was neither predictable or reproducible. 2019-06-03 22:19:19, Info CSI 0000225e [SR] Beginning Verify and Repair transaction 2019-06-03 22:15:19, Info CSI 00001417 [SR] Beginning Verify and Repair transaction We've been checking out crowdstrike for their managed solution recently. 2019-06-03 22:18:11, Info CSI 00001e21 [SR] Verify complete 2019-06-03 22:23:05, Info CSI 0000304b [SR] Verify complete Also, we need to check if the issue is caused due to any application installed on the system. 2019-06-03 22:16:38, Info CSI 00001903 [SR] Beginning Verify and Repair transaction Disabling it reduced internet , but improved the Disk usage and cpu greatly. 2019-06-03 22:27:20, Info CSI 0000423d [SR] Beginning Verify and Repair transaction 2019-06-03 22:22:27, Info CSI 00002d6a [SR] Beginning Verify and Repair transaction 2019-06-03 22:27:44, Info CSI 0000439f [SR] Verifying 100 components Restart Red Cloak service: systemctl restart redcloak. 2019-06-03 22:24:18, Info CSI 0000360d [SR] Verifying 100 components So please clean boot the system using the link below on the system. limits: 2019-06-03 22:15:36, Info CSI 000014fc [SR] Verifying 100 components 2019-06-03 22:25:50, Info CSI 00003c64 [SR] Beginning Verify and Repair transaction 2019-06-03 22:14:41, Info CSI 00001186 [SR] Verifying 100 components step 3. OP didn't seem that technical. 2019-06-03 22:26:37, Info CSI 00003f9b [SR] Verify complete 2019-06-03 22:22:52, Info CSI 00002f16 [SR] Verify complete 2019-06-03 22:24:50, Info CSI 00003825 [SR] Verifying 100 components Check the box for, Once you have created the restore point, press the, Close the Task Manager. For more information about specific system requirements, click the appropriate operating system. 2019-06-03 22:20:59, Info CSI 00002826 [SR] Beginning Verify and Repair transaction Any interaction we have with a human there has been terrible. 2019-06-03 22:23:21, Info CSI 00003187 [SR] Verifying 100 components 2019-06-03 22:22:47, Info CSI 00002eae [SR] Verify complete 2019-06-03 22:10:07, Info CSI 000003a7 [SR] Verifying 100 components Which, of course, an attacker than can already modify a malicious file permission would be able to modify as well. Scan did not find anything it said According to Secureworks' latest Incident Response Insights Report, adversaries remained undetected for 111 days on average in 2018. Managed Detection and Response (MDR), powered by Red Cloak. After the restart, an AdwCleaner window will open. 2019-06-03 22:19:12, Info CSI 000021ee [SR] Beginning Verify and Repair transaction Available for InfoSec/IT career advice and resume review. 2019-06-03 22:09:50, Info CSI 00000270 [SR] Verifying 100 components We have been really unhappy with their responses and in general any guidance on security . #IWork4DellOrder StatusDrivers and Manuals. Or if that's normal operation. 2019-06-03 22:22:27, Info CSI 00002d69 [SR] Verifying 100 components 2019-06-03 22:13:53, Info CSI 00000e91 [SR] Verify complete 2019-06-03 22:20:42, Info CSI 00002744 [SR] Verifying 100 components What is redcloak.exe ? With Secureworks Taegis ManagedXDR, I have the peace of mind that my environment is being monitored 24x7 and if a threat actor tries to attack Secureworks will alert me, quickly investigate, and collaborate to fully resolve before damage can be done. 2019-06-03 22:24:00, Info CSI 000034cf [SR] Beginning Verify and Repair transaction 2019-06-03 22:23:52, Info CSI 00003400 [SR] Verifying 100 components 2019-06-03 22:28:35, Info CSI 00004728 [SR] Verify complete Unveiled today at the Black Hat USA Conference in Las Vegas, this service addition to Red Cloak TDR is available immediately. 2019-06-03 22:25:33, Info CSI 00003b24 [SR] Verify complete 2019-06-03 22:19:31, Info CSI 00002336 [SR] Beginning Verify and Repair transaction As I understand the fix, modules are now independent of each other if this module fails, the other modules still report and alert on activity. 2019-06-03 22:28:18, Info CSI 000045ea [SR] Verify complete Las Vegas, August 6, 2019 Secureworks announced that its SaaS product, Red Cloak Threat Detection and Response (TDR), is now available with a 24/7 service option to help organizations rapidly scale their security expertise and defeat cyber adversaries. 2019-06-03 22:11:11, Info CSI 000007b9 [SR] Verifying 100 components 2019-06-03 22:22:47, Info CSI 00002eb0 [SR] Beginning Verify and Repair transaction 2019-06-03 22:27:52, Info CSI 00004420 [SR] Beginning Verify and Repair transaction Beginning June 18th, 2018 - Sophos Central started detecting this CredGuard false positive for RedCloak on many of our Windows10 hosts [C:\Program Files (x86)\Dell SecureWorks\Red Cloak\inspector64.exe] So far we haven't seen any alert about this product. 2019-06-03 22:17:22, Info CSI 00001bbb [SR] Verify complete . 2019-06-03 22:26:03, Info CSI 00003d35 [SR] Verifying 100 components 2019-06-03 22:18:19, Info CSI 00001e8e [SR] Verify complete 2019-06-03 22:16:14, Info CSI 00001726 [SR] Verify complete 2019-06-03 22:24:56, Info CSI 0000388c [SR] Verifying 100 components 2019-06-03 22:22:57, Info CSI 00002f7e [SR] Verifying 100 components 2019-06-03 22:22:17, Info CSI 00002ce4 [SR] Verify complete 2019-06-03 22:20:05, Info CSI 0000255d [SR] Verify complete 2019-06-03 22:11:48, Info CSI 000008f0 [SR] Beginning Verify and Repair transaction XDR is differentiated by our advanced analytics (machine learning and deep learning), integrated threat intelligence from decades of experience, and the power of our network effect. And when the overall CPU demand goes high, then all of the "little" services increase their demand by an order of magnitude and it pushes the demand to 100%. 2019-06-03 22:19:31, Info CSI 00002334 [SR] Verify complete 2019-06-03 22:25:09, Info CSI 00003973 [SR] Verifying 100 components 2019-06-03 22:21:47, Info CSI 00002b26 [SR] Beginning Verify and Repair transaction Manage your Dell EMC sites, products, and product-level contacts using Company Administration. 2019-06-03 22:10:45, Info CSI 00000682 [SR] Verify complete : Media disconnected. Read Full Review. FirewallRules: [{95F772B1-0AB0-4172-9672-0D8D31ABD905}] => (Allow) C:\Program Files\CCleaner\CCUpdate.exe (Piriform Software Ltd -> Piriform Software Ltd), ==================== Restore Points =========================, ==================== Faulty Device Manager Devices =============, Application Path: C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe, Report Id: 009dcebb-d3f7-48fd-a8e8-5fe7f30f0294, Faulting package full name: Microsoft.LockApp_10.0.17763.1_neutral__cw5n1h2txyewy, Faulting package-relative application ID: WindowsDefaultLockScreen, Error: (03/20/2019 08:49:37 AM) (Source: Application Hang) (EventID: 1002) (User: ), Report Id: 9c70a34f-dbb3-42d3-ad67-42ab800351df, Error: (02/27/2019 12:19:59 PM) (Source: Application Hang) (EventID: 1002) (User: ), Report Id: 1da64374-4712-4099-8c90-17633e62d96d, Error: (12/28/2018 08:09:10 PM) (Source: Microsoft-Windows-WMI) (EventID: 24) (User: NT AUTHORITY), Error: (04/02/2019 11:58:10 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY), Error: (04/02/2019 11:56:38 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY), Error: (04/02/2019 11:56:37 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY), Error: (03/20/2019 05:42:52 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY), Error: (03/20/2019 05:41:02 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY), ==================== Memory info ===========================, ==================== Drives ================================, Drive c: () (Fixed) (Total:930.07 GB) (Free:893.03 GB) NTFS, \\?\Volume{c0eb0321-e386-4eb6-af69-4d63c700a79d}\ (WINRETOOLS) (Fixed) (Total:0.83 GB) (Free:0.44 GB) NTFS, ==================== MBR & Partition Table ==================, ========================================================, ==================== End of Addition.txt ============================, Deleted HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\dotomi.com, ***** [ Chromium (and derivatives) ] *****, ***** [ Firefox (and derivatives) ] *****, AdwCleaner[S00].txt - [3024 octets] - [30/05/2019 22:53:46], ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########. To contact support, reference Dell Data Security International Support Phone Numbers.Go to TechDirect to generate a technical support request online.For additional insights and resources, join the Dell Security Community Forum. 2019-06-03 22:15:48, Info CSI 00001591 [SR] Verifying 100 components 2019-06-03 22:12:20, Info CSI 00000b08 [SR] Verifying 100 components I assume since I also was involved in all 3 machines, a similar rogue or trojan must be present on this machine as well, as the PC and gateway laptop was resolved. However, if youre using Red Cloak in an environment that may be targeted by true advanced, persistent threats this could cause a high impact in those more specific situations. https://issues.redhat.com/browse/KEYCLOAK-13180 We have a keycloak HA setup with 3 pods running in kubernetes environment. 2019-06-03 22:09:26, Info CSI 0000006d [SR] Verifying 100 components 2019-06-03 22:26:25, Info CSI 00003ec6 [SR] Beginning Verify and Repair transaction Sometimes it is WORD or Outlook or Excel. 2019-06-03 22:27:52, Info CSI 0000441f [SR] Verifying 100 components 2019-06-03 22:25:24, Info CSI 00003ab4 [SR] Beginning Verify and Repair transaction 2019-06-03 22:17:05, Info CSI 00001ac5 [SR] Beginning Verify and Repair transaction 2019-06-03 22:27:20, Info CSI 0000423b [SR] Verify complete 2019-06-03 22:09:45, Info CSI 0000020a [SR] Beginning Verify and Repair transaction I cannot imagine how that all worked though I have discussed the idea with several IT folks I know and have gotten various suggestions. 2019-06-03 22:18:34, Info CSI 00001f68 [SR] Beginning Verify and Repair transaction 2019-06-03 22:20:05, Info CSI 0000255f [SR] Beginning Verify and Repair transaction 2019-06-03 22:26:44, Info CSI 00004004 [SR] Beginning Verify and Repair transaction 2019-06-03 22:11:57, Info CSI 000009be [SR] Beginning Verify and Repair transaction Make sure that it is the latest version. 2019-06-03 22:17:00, Info CSI 00001a5a [SR] Verify complete 2019-06-03 22:13:26, Info CSI 00000e21 [SR] Beginning Verify and Repair transaction Before I did the clean reinstall of Win7 last Friday, I did numerous full virus scans (Microsoft Security Essentials)and malware scans (Malwarebytes) and never found anything. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. With more accurate detections and better context, false alerts are reduced, and customers can focus on the events that matter. 2019-06-03 22:19:31, Info CSI 00002335 [SR] Verifying 100 components 2023 SecureWorks, Inc. All rights reserved. 2019-06-03 22:14:16, Info CSI 00000fc5 [SR] Beginning Verify and Repair transaction 2019-06-03 22:18:19, Info CSI 00001e8f [SR] Verifying 100 components 2019-06-03 22:28:23, Info CSI 0000465b [SR] Beginning Verify and Repair transaction 2019-06-03 22:16:07, Info CSI 000016bb [SR] Beginning Verify and Repair transaction 2019-06-03 22:25:17, Info CSI 000039df [SR] Verifying 100 components 2019-06-03 22:11:32, Info CSI 0000081f [SR] Verify complete 2019-06-03 22:18:04, Info CSI 00001db5 [SR] Beginning Verify and Repair transaction 2019-06-03 22:23:16, Info CSI 0000311f [SR] Beginning Verify and Repair transaction If your topic is closed and you still need assistance, send me or any Moderator a Private Message with a link to your topic. 2019-06-03 22:18:41, Info CSI 00001fd1 [SR] Verify complete 2019-06-03 22:17:22, Info CSI 00001bbc [SR] Verifying 100 components 2019-06-03 22:18:19, Info CSI 00001e90 [SR] Beginning Verify and Repair transaction 2019-06-03 22:18:11, Info CSI 00001e22 [SR] Verifying 100 components 2019-06-03 22:23:47, Info CSI 00003399 [SR] Verifying 100 components 2019-06-03 22:21:54, Info CSI 00002b8d [SR] Verify complete 2019-06-03 22:26:52, Info CSI 0000407c [SR] Beginning Verify and Repair transaction 2019-06-03 22:18:04, Info CSI 00001db4 [SR] Verifying 100 components 2019-06-03 22:25:09, Info CSI 00003974 [SR] Beginning Verify and Repair transaction 2019-06-03 22:19:19, Info CSI 0000225d [SR] Verifying 100 components 2019-06-03 22:25:33, Info CSI 00003b25 [SR] Verifying 100 components 2019-06-03 22:27:52, Info CSI 0000441e [SR] Verify complete There does seem to be a dependence on which web sites I'm connected to w/IE 11 but even that is not reproducible. We have been really unhappy with their responses and in general any guidance on security responses for our servers and network. Secureworks Taegis ManagedXDR is the #3 ranked solution in MDR Services. 2019-06-03 22:11:52, Info CSI 00000957 [SR] Beginning Verify and Repair transaction 2019-06-03 22:16:24, Info CSI 000017bd [SR] Beginning Verify and Repair transaction 2019-06-03 22:18:26, Info CSI 00001efc [SR] Verifying 100 components However, after reboot wireless speed has crippled to 3Mbps on a 100Mbs plan. 2019-06-03 22:25:43, Info CSI 00003bf2 [SR] Verify complete 2019-06-03 22:11:11, Info CSI 000007ba [SR] Beginning Verify and Repair transaction Read Secureworks' blog. 2019-06-03 22:10:32, Info CSI 0000054c [SR] Beginning Verify and Repair transaction 2019-06-03 22:21:06, Info CSI 00002895 [SR] Beginning Verify and Repair transaction . 2019-05-31 08:59:32, Info CSI 0000001e [SR] Verify complete 2019-06-03 22:26:59, Info CSI 000040e9 [SR] Verify complete Simply put, what the hell is going on? 2019-06-03 22:17:13, Info CSI 00001b3c [SR] Verify complete 2019-06-03 22:12:59, Info CSI 00000cdd [SR] Beginning Verify and Repair transaction Thanks. They were mostly good about communication in regards to the fix process, but have seemed to downplay the potential severity of this bug. 2019-06-03 22:14:16, Info CSI 00000fc3 [SR] Verify complete 2019-06-03 22:12:20, Info CSI 00000b09 [SR] Beginning Verify and Repair transaction . This caused a logical bypass to happen; since this little step of the overall telemetry process failed, no alerts were made and no record of Mimikatz being executed appeared in the Red Cloak portal, only in the local log file. 2019-06-03 22:19:50, Info CSI 00002478 [SR] Verify complete 2019-06-03 22:10:39, Info CSI 0000061a [SR] Verify complete Not clear what a clean boot would do, since this is not a matter of a program not running or not being able to install a program. Internet speed on wireless , same exact spot went from 35Mbps to 1Mbps 2019-06-03 22:21:36, Info CSI 00002a4e [SR] Beginning Verify and Repair transaction 2019-06-03 22:15:48, Info CSI 00001590 [SR] Verify complete Thanks! Secureworks adds more layers of security to our business by quickly detecting threats and combating them effectively in real time. A week ago, my CPU never pushed past 20, maybe 30 if I was doing something, now all of a sudden Taskmanager is showing that this single thing is commanding almost 2/3rds of my CPU?! 2019-06-03 22:23:52, Info CSI 00003401 [SR] Beginning Verify and Repair transaction Even if your system is behaving normally, there may still be some malware remnants left over. 2019-06-03 22:25:24, Info CSI 00003ab2 [SR] Verify complete 2019-06-03 22:10:32, Info CSI 0000054a [SR] Verify complete 2019-06-03 22:17:33, Info CSI 00001c29 [SR] Verify complete Wouldthis give a different result than enabling them? : r/sysadmin. Nothing changes in its behavior except more information in log files, and faster file growth is expected because of this. . 2019-06-03 22:19:04, Info CSI 0000212a [SR] Verify complete ), Tcpip\Parameters: [DhcpNameServer] 192.168.1.1, ==================== Services (Whitelisted) ====================, R2 ibtsiva; C:\WINDOWS\system32\ibtsiva.exe [183480 2017-08-10] (Intel Wireless Connectivity Solutions -> Intel Corporation), ===================== Drivers (Whitelisted) ======================, R3 DellRbtn; C:\WINDOWS\System32\drivers\DellRbtn.sys [22824 2017-06-06] (WDKTestCert Andy_Chen6,131219483243550933 -> OSR Open Systems Resources, Inc.), ==================== NetSvcs (Whitelisted) ===================, (If an entry is included in the fixlist, the file/folder will be moved. We found the following screenshots in the log files that explained what was happening. In August of 2019, after going some time without any alerts from Red Cloak, we wanted to double check that it was actually doing anything. 2019-06-03 22:10:15, Info CSI 00000412 [SR] Beginning Verify and Repair transaction Running additional tools on your system can interfere with the clean-up process, or cause issues such as false positives. 2019-06-03 22:23:30, Info CSI 00003257 [SR] Verifying 100 components 2019-06-03 22:19:38, Info CSI 000023a6 [SR] Beginning Verify and Repair transaction 2019-06-03 22:09:41, Info CSI 000001a1 [SR] Verify complete Sometimes it is System Interrupts, MsMpEnge.exe, svchost.exe, dwm.exe, etc. Any recommendations on who you are using? 2019-06-03 22:26:37, Info CSI 00003f9c [SR] Verifying 100 components 2019-06-03 22:22:27, Info CSI 00002d68 [SR] Verify complete . 2019-06-03 22:27:06, Info CSI 0000415d [SR] Verifying 100 components For more information, reference SHA-2 Code Signing Support requirement for Windows and WSUS (2019 SHA-2 Code Signing Support requirement for Windows and WSUS).2In cases where Secureworks Red Cloak Endpoint supports an operating system that is no longer supported by the operating system vendor, troubleshooting, and remediation of performance and other issues that arise may be limited. 2019-06-03 22:20:42, Info CSI 00002743 [SR] Verify complete 2019-06-03 22:09:22, Info CSI 00000006 [SR] Verifying 100 components . 2019-06-03 22:26:59, Info CSI 000040eb [SR] Beginning Verify and Repair transaction 2019-06-03 22:19:50, Info CSI 00002479 [SR] Verifying 100 components 2019-06-03 22:25:56, Info CSI 00003ccc [SR] Verifying 100 components 2019-06-03 22:26:37, Info CSI 00003f9d [SR] Beginning Verify and Repair transaction ), HKU\S-1-5-21-2329281988-2336120714-2240144410-1001\Control Panel\Desktop\\Wallpaper -> C:\WINDOWS\web\wallpaper\Windows\img0.jpg, ==================== MSCONFIG/TASK MANAGER disabled items ==. Ravi,are you suggestingrunning applications "in pairs" to see if there are interactions that are different in one pair or another? 2019-06-03 22:09:22, Info CSI 00000007 [SR] Beginning Verify and Repair transaction Using pirated/cracked software is an easy way to infect your computer - almost as easy as intentionally downloading malware. 2019-06-03 22:16:54, Info CSI 000019ed [SR] Beginning Verify and Repair transaction Latest News: The Week in Ransomware - March 3rd 2023 - Wide impact attacks, Featured Deal: Build an instant training library with this lifetime learning bundle deal, This is my Mom's laptop. I've run a Malwarebytes scan and a full virus scan with Microsoft Security Essentials: nothing found. 2019-06-03 22:09:54, Info CSI 000002d6 [SR] Verify complete Secureworks Taegis ManagedXDR is most commonly compared to CrowdStrike Falcon Complete: Secureworks Taegis ManagedXDR vs CrowdStrike Falcon . Doreen Kelly Ruyak A restart always fixed the problem. 2019-06-03 22:24:23, Info CSI 00003676 [SR] Verifying 100 components 2019-06-03 22:21:06, Info CSI 00002894 [SR] Verifying 100 components The CPU usage increased and there were continuous CPU spikes at every 30 minute interval whenever the refresh token was used to acquire access tokens (30 min access token . 2019-06-03 22:10:32, Info CSI 0000054b [SR] Verifying 100 components Always On "Red Cloak offers deep detection capabilities because of CTU intelligence. This press release contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934 and Section 27A of the Securities Act of 1933 and are based on Secureworks' current expectations. 2019-06-03 22:28:00, Info CSI 000044b7 [SR] Beginning Verify and Repair transaction 2019-06-03 22:24:18, Info CSI 0000360e [SR] Beginning Verify and Repair transaction 2019-06-03 22:18:04, Info CSI 00001db3 [SR] Verify complete 2019-06-03 22:26:44, Info CSI 00004003 [SR] Verifying 100 components ), HKLM\\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [9235440 2017-06-19] (Realtek Semiconductor Corp. -> Realtek Semiconductor), ==================== Scheduled Tasks (Whitelisted) =============, (If an entry is included in the fixlist, it will be removed from the registry. I've ran both AVG and Malwarebytes and they've . 2019-06-03 22:19:19, Info CSI 0000225c [SR] Verify complete 2019-06-03 22:16:27, Info CSI 00001822 [SR] Verify complete 2019-06-03 22:17:33, Info CSI 00001c2a [SR] Verifying 100 components 2019-06-03 22:19:25, Info CSI 000022c6 [SR] Verifying 100 components 2019-06-03 22:12:39, Info CSI 00000bef [SR] Verifying 100 components 2019-06-03 22:11:02, Info CSI 00000751 [SR] Verify complete step 4. We have a keycloak HA setup with 3 pods running in kubernetes environment. 2019-06-03 22:22:17, Info CSI 00002ce5 [SR] Verifying 100 components 2019-06-03 22:10:35, Info CSI 000005b2 [SR] Verify complete 2019-06-03 22:14:34, Info CSI 00001119 [SR] Verifying 100 components 2019-06-03 22:28:18, Info CSI 000045ec [SR] Beginning Verify and Repair transaction The file will not be moved. We understand complex security environments and are passionate about simplifying security with Defense in Concert so that security becomes a business enabler. 2019-06-03 22:21:47, Info CSI 00002b24 [SR] Verify complete 2019-06-03 22:23:47, Info CSI 0000339a [SR] Beginning Verify and Repair transaction I've done a lot of web searching as well as this forum and none of the fixes seem to either work or apply to me. The speed is back to 9Mbps wifi. 2019-06-03 22:24:32, Info CSI 000036e6 [SR] Beginning Verify and Repair transaction Running it on another machine may cause damage to your operating system, Virus, Trojan, Spyware, and Malware Removal Help, The Week in Ransomware - March 3rd 2023 - Wide impact attacks, Build an instant training library with this lifetime learning bundle deal, http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/. ), (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.