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BT's "help" claims that neither of these errors exists! If you cannot login to to BT email, or you are receiving server offline messages, then share exactly when Clarify math problems 04-02-2021 These will help you reset your your details so you can log on to the BT Sport online player again. 21h58 This forum shows that you're using Chrome v84 on a Mac to post these messages - BT Sport needs a minimum of v89. Error Code VC010: You're running more than two streams on more than two different devices. GP306, GP318, GP998, GL006, GB021, GB022, GB023, GB002, GB003, GB004, GB010, GB998, GM002, GN002, GG103. ML001, ML002, ML004, ML005, ML006, ML007, ML008, ML009, ML010, ML011, ML012, ML013, ML014, ML015, ML016, ML017, ML018, ML019, ML020, ML021, ML022, ML023, ML024, ML025, ML026, ML027, ML028, ML029, ML030, ML999, ML003. I've sent you a Private Message with details on how you can get in contact with the mod team. 0 Ratings 4 REPLIES Longshanks0511 Expert on 13-03-2020 9h02 If this doesn't work, uninstall the app and reinstall it again. Follow these steps to try and fix these BT TV errors: You'll get this error code when there's a problem with playing a title. As a precaution, you need to wait at least 15 minutes before you try to log on again. MP939, MJ939, MS001, MS011, MS012, MS013, MS014, MS015, MS016. We recommend that you try uninstalling any data compression apps you have on your device. It means that your TV box isnt connected. This error code can appear when you're trying to access the BT Sport online player on certain web browsers. ; If you have forgotten your account or password, click on forgot password. If your device falls into one of these categories, youll need to try a different one. When watching live rugby via the BT sports app(on a Samsung A53) I get a error code of VC018. If you do have it, manually configure the app/software accordingly or un-install to allow BT Sport streaming. To set your clock settings: This error code can mean there's a problem with accessing the BT Sport channels or with playing back a video in the app. If you're seeing one of these errors, there's a problem with the BT ID details you're using. (Toyota) When an error occurs, a warning code is displayed on the display on the right of the window (A) for 10 seconds. When you log onto the online page you'll get a Cookies pop-up message. If you're still having problems, or you can still access the menu, you also have the option to reset your BT TV box through the menus. These errors appear if your WiFi or mobile connection isn't fast enough to load the enhanced video player. Please check that you're entering the correct EE phone or tablet number and begin the set-up process again. If this doesn't fix the problem, click on the Video doesn't play back when pressing play link below and follow the steps. To do this, press the, For the best possible reception and TV channels make sure your TV aerial cable is directly connected to the 'RF IN' socket on the TV box, Now scan for channels. MD001, MD117, MY019, MY039, MY116, MY117, MY115, MY120. Do this by opening the Settings menu in the app. The app will use your device's location settings to check that you're in the EU, so you may need to turn this service on. Im a Sole Trader, Limited or Public Sector Business with up to 100 employees, I'm a business with more than 100 employees, There are no events to show error message'. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. There are two reasons why you might get this message: If youve recently signed up for BT Sport on EE, you need to make sure youve setup your BT ID. Check your 4K recordable TV box is connected directly to your Hub with an Ethernet cable. If it still fails try connecting directly to the TV, If you still have the same problem, try a different HDMI cable and an alternative HDMI input in your TV. This means that you have a pairing issue between your device and set top box. 17h00, on Make sure youve enabled location services for the BT TV App in your device settings. You may also see this error code when porting a BT mobile number over to EE and the transfer hasn't completed yet. This means that your device is connected, or youre mirroring your device to an external monitor, which isnt currently supported by the BT TV App. 18h07. How do I fix BT Sport error code ID003 or other, Ask questions and share tips with other people 24 hours a day. The BT Sport app for smartphones and tablets allows BT Sport subscribers to watch all our channels live, on the go and in stunning high definition, as well as a huge number of clips, long-form highlights, and full replays. If you enter a password incorrectly 3 times within 15 minutes your access will be blocked for 15 minutes. GP306, GP318, GP998, GL006, GB021, GB022, GB023, GB002, GB003, GB004, GB010, GB998, GM002, GN002, GG103. This looks like a spanner, Scroll down to Reset BT TV Data and press, Check your broadband connection. try uninstalling the app and downloading it again>, please uninstall and reinstall via the app store>, send you your account number in the post >, Android devices running OS 4.4 (Jelly Bean) or later, Windows smartphones and tablets running Windows 10. Youll see this error when youre trying to set your marketing message preferences, either during first-time set up, or via the settings page. If this doesnt work, you can request BT ID and password reminders here: Fully restart your app and try re-pairing your device to your set top box, If this doesnt work, try resetting your set top box and/or your router, and then try re-pairing your device to your set top box again. I'm getting this too. We recommend that you try uninstalling any data compression apps you have on your device. If you're still having problems here's a few hints and tips to help you. If you'd like to look up the code, please type the full error code in the box below. Check your wi-fi connection, re-start the app and re-try. For example, your order may not have completed correctly, or your BT Sport account number hasn't been correctly linked to your BT ID. Find out how to fix your email error code Need more help? 15-08-2020 14h14, IVE TRIED ABSOLUTELY EVERYTHING TO CORRECT THIS, UPDATE AFTER UPDATE AFTER BROWSER AFTER BROWSER. Thanks for this. If this doesn't work, uninstall the app and reinstall it again. 12-08-2021 This error will show if you've requested a validation PIN too many times. You can access the BT Sport btsport.com and BT Sport App, on a mobile device, on as many supported devices as you like. Log out of the app, then log back in with new user details. If you click "Don't Allow" but still want to cast, you will need to go to the BT Sport in your device Settings and switch the permission on. IVE BEEN MESSING ABOUT SINCE 10AM TRYING TO WATCH MAN UTD GAME, WHICH SOUNDS (ON THE FFFING RADIO!) Playing the video or channel again will usually fix this but if not you can: If you see the error code VC005, you'll need to ensure all clock settings on Apple iOS devices are set to default 24-hour time. If this doesn't work, please check your device is on our list that the app will work with: What do I need to access the BT Sport App? Check your picture quality alerts are on by going to Settings> TV Signal & Quality> Picture Quality Alert for Internet Channels. 04-02-2021 This error code will show if there's a problem with your BT Sport account and it means you'll need to reset your password: log in with your existing BT ID (username) and password -you'll be asked to reset your password, then log into the BT Sport app with your BT ID and new password. If you've forgotten your BT ID details, click here>. Click on My BT in the on-screen message and well help you to complete the process. Performing the reset using the buttons on the box should allow you to keep your recordings, any scheduled recordings, and personal settings you've made to favourites and playlists. You can find Settings in the main menu of the BT Sport app. If you've checked VPN but you're still being blocked: Click on the pink BT Sport Help Tool button under 'More help' below for help. I've asked the lead dev for that app to see if he has any ideas. You'll receive these messages if your wi-fi or mobile connection isn't strong enough to load the enhanced video player. The BT Sport online player uses cookies to enable a high quality viewing experience. BT Sport Expert on 04-02-2021 17h00 11,187 Views Message 2 of 24 Re: Error codes VC526 and VC081 VC526 means your internet connection is failing to keep up, and your player has been buffering for too long. Instead you'll receive an email from BT with instructions to link the BT Sport app to your existing account. If the BT Sport app still doesn't work: call 150 from your EE phone or call 07953 966 250 from any phone CF001 or CF002 error code These error codes are normally caused by app configuration issues. 20h12. This error means the number you entered in the first step of the set-up process wasn't recognised as a valid EE phone or tablet number. Every time I try to log in, error code ID1006 shows up on my phone and ID106 on my smart tv. Try these steps to fix the issue: Step 1 13-08-2021 Check your wi-fi connection, re-start the app and re-try. Follow these steps to try and fix these IPC errors: If the content isnt available after five minutes, follow these steps to try and fix the errors: IPC6028, IPC6030, IPC6033, IPC6034, IPC6035, IPC6036, IPC6037. Click here for more information about BT ID and how to get one >. This button usually has an icon like below and can also be called Input, Mode' or 'AV'. BT sport app error code ID106 on Smart TV/ID1006 on smartphone Hi, For two weeks now I've had an issue with logging in to my BT sport app on both my smartphone and smart tv. If you've forgotten your BT ID details, click here. If. Before looking for your error code, why not try our TV and Sport help tool? The help tool can quickly get you back up and running again. If you don't have a specific error code or can't remember it, then click instead on the 'View all error help' button. Try changing channel by pressing 1 on your remote control, then go back to the BT Sport or Extra TV channel. You need to download the latest version of Javascript online. If you need a reminder of your username or password, please use the links provide, You get this message if you've tried to log on to the online player more than three times using the wrong username, password or both. Youll need to disconnect your device from any external display to continue using the app. motor/ limit switch 2 not connected. This error message is displayed if you have the TV box which doesn't have recording capabilities. If this doesnt work, youll need to fully restart the BT Sport App on your device. 04-02-2021 I know get this ever since I upgraded to Halo and haven't been able to get it sorted out. This error means the number you entered in the first step of the set-up process wasn't recognised as a valid EE phone or tablet number. (error message ID003) I have BT Sport as part of an EE mobile package I have BT Sport with BT Broadband, BT Mobile, BT Business, or on Sky You need to disconnect and then reconnect to Chromecast. When things go wrong, it can quickly get you up and running again. Please click the link below to get started: Can I watch BT Sport in more than one room? By switching on your TV first, then your box, it might fix the problem, It could be a problem with your TV or TV box. To solve the problem, log out of the BT Sport online player, then log back in again. If this problem happens in the UK or EU, try disabling and re-enabling your location services for the BT TV App in your device settings. Note: Jail-broken, rooted, and devices using developer versions of operating systems aren't supported by the BT TV App. These error codes relate to the enhanced video player. Wait for ten seconds and then reconnect the Hub. Playing the video or channel again will usually fix this but if not you can: check the BT service status page (on the TV tab) to see if there are any known problems affecting the BT Sport service, log out of the BT Sport app, restart it and then log back in again, check your internet connection by trying to load a new web page, if you're using WiFi, check you've entered the correct WiFi password and logged into the internet - some public networks have a two-stage log in, uninstall the BT Sport app and then reinstall it. Thanks in advance Solved! Here's how to add an account on My BT for BT Sport to update your BT ID if you've successfully ordered BT Sport and received your account number. BT have teamed up with TSG, an aerial specialist, who offer aerial installation for 60. Before looking for your error code, why not try our TV and Sport help tool? A free (Lite) version of this app is also . The help tool can quickly get you back up and running again. 11h28. If you've never had a BT ID, you'll be asked to set one up and create a password. 16h53, I'm getting both these error codes at different times when attempting to watch BT sport on a laptop. When you have a solid broadband light on your Hub and modem, reconnect the TV box to the power supply. If you don't have an error code, there's a list of other problems below, with help on how to fix them. When you have a solid broadband light on your Hub and modem, reconnect the 4K recordable TV box to the power supply. Please check your WiFi or mobile connection then try again. Simply click the link below and give it a go. This means that your device is connected, or youre mirroring your device to an external monitor, which isnt currently supported by the BT TV App. Now retry the service to see if you still get the error, If you still get the error, restart your TV box by flicking the switch on the back. Simply click the link below and give it a go. 12-08-2021 Extra TV channels are delivered using your broadband. This means that there's an issue with the operating system your device is using, and it may be one that doesn't support the BT TV App, or you require an upgrade. You'll be locked out for 15 minutes after three failed attempts. You just need to log in using your BT ID. Get BT Sport free with a 20 SIM card from BT Similarly, if you get a SIM-only deal worth more than 20 per month direct from BT, you'll get BT Sport thrown in. "If youre seeing this error repeatedly, youll need to try logging in again. ACCORDING TO TECH SUPPORT THIS CODE DOESNT EXIST!! I have no problems with broadband but power line adapters have no light on the data side. Data storage apps in particular use a lot of data. 4. If you think you've successfully set up your BT ID, try logging in to the BT Sport app. More options Help and support BT Sport Why have I been told that I haven't activated BT Sport on my account yet? These error codes are normally caused by app configuration issues. problem on the comuncation for the signal of the motor/limit switch 2. If it doesn't work, it could be a fault with your TV or your box. 14-08-2021 You'll probably need to use a different device, but check our minimum operating system requirements as you might only need a simple upgrade to your operating system. These errors appear when you're trying to watch a video or channel in the BT Sport app. Get help with logging in to your BT email account and tips on fixing common log-in problems. Log out of the app, then log back in with new user details. This means that there's either an issue with your registered device(s), or you've reached your registered device limit. I can't seem to get this working? Try it again, or check your 'Network Settings' and the download should start again by itself. Resetting Powerline Adapters or Mini Connectors, How to check Powerline Adapters or BT Mini Connectors are working, I have no lights on my Powerline Adapters or BT Mini Connectors, If youre using mobile data, try turning your mobile data on and off again, If youre using wi-fi, try disconnecting your device from your wi-fi connection or restarting your router, If youre having connection problems with your BT Broadband go to, Exit the player back in to the app and re-try playing the programme again, If this doesnt work, fully restart the app and then re-try playing the programme again, You can register up to 10 devices, however you can only use the BT TV App on two devices at the same time. This happens because of an issue with your internet connection. on If you see the error code VC005, you'll need to ensure all clock settings on Apple iOS devices are set to default 24-hour time. MY038, MY107, MY111, MY112, MY109, MY108, MY122, MY123, MY018, MY118, MY119, MY125, MY003, MY004, MY005, MY006, MY001. You'll see this message if you're trying to watch video content on the BT Sport online player from outside of the European Union (EU), which isn't possible due to content rights restrictions. Please wait up to 24 hours for your account to fully activate. Announcements, Guides & Community Updates. Make sure the term youve used is valid and try again. If you still get same error message, please try again in a couple of hours.