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Problem: Miscommunication between the water heater and remote controller. When the temperature sensor senses the water temperature is excessively hot, the status light will flash 4 times. As a result, you can now easily diagnose your water heater that will save you both time and money. To fix this issue, you should replace this part. Turn off the main connection and clean all the airflow, water, and gas pipes properly. And secondly, loose wiring connections can also cause this symptom. While it may be igniting, its not keeping its flame and is going out before it can adequately warm up your water. What does a thermal regulator do on a pool heater? The 4-chamber model of AO Smith Electric Tankless Water Heater only throws this error code. How to use diagnostic system and fix the problems using the error codes that appear on the remote controller. If the status light still doesnt come on, I bet the pilot flame fails to heat the thermopile sufficiently. If you're looking for help fixing your A.O. Keep in mind that the error codes are shown differently if the units are connected through the Easy-Link System it can be seen what the error code is and which unit has it. Bathtub faucets typically have a flow rate of 5 Gallons per Minute. If the condensate drain is not properly installed on the vent collar of the water heater, then there could be water in the internal combustion engine. Your AO Smith Electric Water Heater will throw the error codes E10, E11, E12, and E13 either for an open inlet temperature sensor or open thermistor. Besides, I will also walk you through the troubleshooting steps to clear those error messages. Now, press the red button to reset the unit successfully. This error code is usually a sign that there is some kind of blockage in your vents, gas burner or fan motor. Water Heaters. Where this thermistor is will vary from model to model, so you will need to check your manual to find it on your water heater. Scale is caused by water settling on heat transfer surfaces and the impurities build up into a hard, crusty layer. Related Price Pages:A.O. To solve this issue, you need to check for any condensation within the heater. F1-7 Fault Code, LFFU14F5HWD Frigidaire freezer won't shut off. Once this problem occurs, the main burner will go into the off position along the pilot light immediately. If they come loose, tighten them up. This error code indicates that there is a problem with your water heaters computer board. Related Pages:pool heater repair nearby, water heater repair cost, home pool heater service, water heater fix near me, pool heater installation near me. Afterward, install a new thermistor. 4.6. AO Smith Electric Water Heater Troubleshooting. A.O. To have the unit working properly, it has to be supplied with the power and correct connection. See the symptoms of How to fix water hammer problem in pipes. Related Parts Pages:A.O. The cause of this problem could be a range of different issues including connection issues, broken wires, and even corrosion around the connectors. When the heating element shorts out, it will cause a short circuit, which will allow it to continue heating, causing the water to become too hot. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. It is also important to check whether there is damage to the computer board. Problem: Miscommunication in an Easy-Link system. Is there leaking from the heat exchanger? Find the most common problems and see how to fix issues. FIX: Check is there a loose or breakage in wire connection or debris on the thermistor. However, properly maintaining the pool heater and usage will allow the heater to last for a longer period of time. If you have recently experienced cold weather, it could also be that your connectors are frozen and need warming up. Next, use the -inch open-end wrench and pull out the thermistor by turning it counter-clockwise. Instruction Manual - High quality water heaters and water treatment . Before doing so, dont forget to check the wiring attached to the control board. Follow the below steps to change the part correctly: Your AO Smith Water Heaters status light will blink 5 times every three seconds if the temperature sensor gets defective. CODE: 711, One timePROBLEM: Gas solenoid valve drive circuit failure. Tank Guard gives you advanced tank protectionextends the life of your water heater. Now, remove the ground joint union in the gas piping and disconnect the remaining piping from the gas control valve. But if you have to increase the water temperature, try to stay well below 150F (65C) so the high limit switch doesn't trip. We and our partners use cookies to Store and/or access information on a device. CODE: 61, 611, Four timesPROBLEM: Fan motor fault. These factors prevent the gas from reaching the heater and performing properly. Once you solve the leak issue, return the electric power to your water heater. The cookie is used to store the user consent for the cookies in the category "Performance". Solution: Check if the condensate drain is installed on the vent collar of the heater. Reasons Why There Is Water Leak Inside Refrigerator, Why Does My Air Conditioner Keep Freezing Up? Launch Product Selector. When it senses the water temperature crosses the safety level, the reset or ECO button cuts the electric supply off. The repair guide covers indoor, outdoor, condensing, non-condensing, and ultra-low NOx water heaters with on-demand technology. What I will break down on this in-depth guide on AO Smith Water Heater Troubleshooting Lights: It depends on how many times the flashing light is blinking. Problem: Problem with the computer board. The solution for this problem is by checking the Hi-limit switch. Smith A.O. Tank. Solution: Check for connection and wire breakage or computer board failure (burn marks). But then sometime later it will start to heat the water and the green light will begin flashing rapidly. What Does Flashing Light Mean On Ao Smith Water Heater? } Mix the soap and water in a spray bottle. FIX: Check for blockage in the vents, the distance between the intake and exhaust terminals are per instructions and remove if there is grease or dirt in the gas burner and fan motor. If you see any scale buildup on your motor drive, you will need to clean it away with hydrochloric acid and water mixture (wear appropriate protection gear while handling this mixture). The following steps will help you change the thermistor: Start with turning off the electric power to your water heater. We will assume that the tankless unit, before failure, was correctly installed (with the correct gas type), per the manufacturer's instructions and codes. Ensure you turn the gas control knob to the off position. There are a range of potential causes to this error. Smith reserves the right to deny reimbursement if, upon investigation, any such condition is identified. Replacing the gas control valve/thermostat will be a simple fix to this issue. However, there is no need to be panicked because they have the solution for this circumstance. What does E05 mean on a Pentair pool heater? AO Smith Water Heater Troubleshooting Lights [8 Common Blinking Light Codes]. Solution: See the error codes 331, 321, and 311. To solve this problem, you will need to find the correct settings for your water heaters model and reset them on the computer board. Solution: Check for the proper settings on the computer board. Ok, yes I really don't know, I rarely service these newer water heaters, so your best bet is to Contact AO Smith again to see what's going on. Using Rheem error codes to troubleshoot Rheem tankless water heaters. Smith water heater last? Now there are quite a few reasons why this error code appears, including a faulty stack flue sensor, damaged thermal regulator, and improper gas pressure. Save my name, email, and website in this browser for the next time I comment. on: function(evt, cb) { Drain your water heater. Tanks, iCOMM Smart Connectivity allows you to get notifications and manage your water heater from your smartphone. It sounds like the main control is malfunctioning, what's the complete model number of this water heater? Second, the thermopile of your gas water heater has not reached its operating temperature yet. We use cookies to ensure that we give you the best experience on our website. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. A.O. If you want to increase the water heater thermostat(s) setting(s), This website uses cookies to improve your experience while you navigate through the website. BFC Cyclone Twister II Continue with Recommended Cookies. ], Bosch Tankless Water Heater Maintenance [The Complete Guide], Bosch Tankless Water Heater Troubleshooting [A Complete Guide], Bosch Tankless Water Heater Error Codes [Ultimate Guide], Bosch Tankless Water Heater Wont Ignite [7 Easy Solutions]. If you dont know how to replace the sensor, call a professional for the replacement. If the resistance of this part goes out of range, you must replace it. Basically, both 2-chamber and 4-chamber models will pop up with those error codes. Conduct checks on all the parts and sensors on a regular basis. You can read this article on Rheem Water Heater Leaking. You can see those error codes only on an AO Smith Water Heater with two or four chambers. Electronic User Interface allows you to easily set temperature, operating mode, and child safety lock feature. Here is the answer. FIX: Check the wire connection, wire breakage and debris on the flow sensor impeller. Install a new gas control valve and tighten it up using the 4 gas pipe by turning it clockwise. Yesterday morning my water heater was beeping but no error code. You dont need to take any corrective actions as the status light of a functioning unit blinks 1 time every 3 seconds. FIX: Connections or breakage of wires of the flow adjustment valve, scale buildup on the motor drive which gets locked, water leakage. It may stay that way for a few hours but eventually the heater shuts off and the light flashes red (2 times) again. Replace everything back into its place. Debris and dirt could also be affecting the thermistor, so clean anything away and try again. Make sure that there are no parts of the sensor that require work. I already discussed how to make the replacement. First off, relight the pilot following the steps I mentioned earlier to verify the status light is blinking 4 times. Now, turn on the drain valve to let the water drain. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Open a nearby hot water faucet to let the air out. CODE: 03 (031), One time PROBLEM: Incorrect dipswitch settings. Take the sensor out and make sure that all the wires are properly connected. This cookie is set by GDPR Cookie Consent plugin. Error Code 61, 611, Four times Problem: Fan motor fault.