It looks like you're new here. I was promised this would be fixed by Thursday, it is now Sunday. Agents have the necessary tools, like screen-sharing, to locate where the issue is coming from. Can’t access Citibank files anymore. Quicken is attempting to go to a URL that starts with a popup window when trying to update my CitiBank account, and can't update till a browser is opened and re-typing my password. Übersicht; Programm-Info; Programm-Info; Mein aktueller Punktestand Jesse Hamilton. I was promised this would be fixed by Thursday, it is now Sunday. Essential Information to citibank near CBD. The number to reach an agent is 1 … Set up online banking for the account. Citi Cards has also initiated a recent change that requires you to authorize access by third-party (Quicken) providers before you can update from Citi. Just a quick question. For those looking for a tool to manage their finances, there are some excellent alternatives to Quicken and Mint. I got an email yesterday saying it was fixed, but both of my accounts still not able to download, even setting them up as new accounts. Citi Judge Issues ‘Black Swan’ Warning to Bankers as Trial Ends By . 2/11/18 - Still no luck for me on the credit cards. 30-day money back guarantee: If you’re not satisfied, return this product to Quicken within 30 days of purchase with your dated receipt for a full refund of the purchase price less shipping and handling fees. They refuse and always tell that machine is not working or have received instructions to not to use machine from owners. Legal Directory. When I launch Quicken Deluxe 2017 The main Quicken window appears, but is filled "light blue". Citibank Online Services is your first point of call for all online banking questions. Note: this article is old (2002), and the issues may have already been fixed by Intuit. You need to go to the Citi website. You need to specify Citi Card Services for account setup. Your browser does not support JavaScript! My Citicard on Quicken shows I owe 4572.21 while Citicard shows $7637.73 or a difference of 3065.52 as of 11/9/2010. 30-day money back guarantee: If you’re not satisfied, return this product to Quicken within 30 days of purchase with your dated receipt for a full refund of the purchase price less shipping and handling fees. Anyone using Citibank online services with a mac? Then, add CitiBank to the Chart of Accounts. At Citi, we want you to be able to access and manage your money in a quick, convenient and secure way, from anywhere in the world. @ronpoz @mosher0330 @Quicken I have the same issue. 30-day money back guarantee: If you’re not satisfied, return this product to Quicken within 30 days of purchase with your dated receipt for a full refund of the purchase price less shipping and handling fees. Still, it shows that there is nothing magic about Quicken data protection, and that smart, determined people may figure out a way to extract your financial data from a Quicken data file. … If the problem persists, you may want to contact the Support Team for additional assistance. Pay bills and transfer funds in a few easy steps, check your balances on the run, access your rewards, benefits and estatements, all in one secure place. Citi Faces Possible OCC, Fed Reprimand Over Risk Controls By . It does not, and should not be construed as, an offer, invitation or solicitation of services to individuals outside of the United States. I need help to reconcile my Citicard account on quicken. I was promised this would be fixed by Thursday, it is now Sunday. 30-day money back guarantee: If you’re not satisfied, return this product to Quicken within 30 days of purchase with your dated receipt for a full refund of the purchase price less shipping and handling fees. The outage (for me) lasted from June 20, 2020, through June 25, 2020. Sie befinden sich in der Kategorie: Membership Rewards. Citibank will discontinue support of Quicken Direct Connect beginning on October 2, 2015. Chris Dolmetsch, Katherine Doherty, and . 30-day money back guarantee: If you’re not satisfied, return this product to Quicken within 30 days of purchase with your dated receipt for a full refund of the purchase price less shipping and handling fees. Thank you for reaching out. Quicken for Mac imports data from Quicken for Windows 2010 or newer, Quicken for Mac 2015 or newer, Quicken for Mac 2007, Quicken Essentials for Mac, Banktivity. Examples: Monday, today, last week, Mar 26, 3/26/04, Need a "Next" Month/Quarter/Year time-frame pick-set to go with "This" & "Last" M/Q/Y (Q Mac), How do I suggest a "Next" Month/Quarter/Year time…, FYI Quicken Support Closed 12/24 & 12/25/20, Hello Everyone, Quicken Support will be closed on…, RESOLVED 12/14/20 Chase Returns OL-294/297/293 Error, We are receiving reports of Quicken for Windows a…, RESOLVED - 0L-220-A Merrill Lynch - Quicken is unable to complete your request, RESOLVED 9/4/2020 American Express credit card account errors - CC-505/105, CC-504/104 or OL-332, Unable to update Pentagon Federal Credit Union, Merged: Cannot Download Transactions from Charles Schwab. I have an issue with Quicken too *using Quicken **** GetHuman4995370's Technical support issue with Quicken from June 2020. You will then have 10 minutes to perform a OSU in Quicken. Ripoff Report Investigates. Citigold HK$1,500,000 or above. The Quicken ID is used to access all Quicken applications, Quicken Mobile and Quicken.com. Couldn't do it 3-4 yrs ago. We look at 5 of the best alternatives in this article. You do not specify which accounts you are having issues with. (I pay $9.95 months to CitiBank for "Quicken On-Line Monthly Fee".) Reputation Management. First: share to improve GetHuman4995370's odds. Help with my Citibank issue. During your call, you may be asked to share your screen for a faster, more efficient experience. You need to specify Citi Card Services for account setup. Quicken Issues with CitiBank. I have 3 different credit cards all linked with a single login. Quicken for Mac imports data from Quicken for Windows 2010 or newer, Quicken for Mac 2015 or newer, Quicken for Mac 2007, Quicken Essentials for Mac, Banktivity. Do you download your data ? Quicken threw up a notice that they are aware of it: "Quicken Windows users are unable to update account information and Quicken is closing immediately after attempting to do a "One Step Update". @SodhiMadhur @IndianOilcl @Citibank Daving issues using Citi Bank Indian Oil credit card at Super Service Station, Kalka, Haryana. The correct URL is. If you get the same result, the issue could be on the bank’s website. Quick Links. Citi Cards has also initiated a recent change that requires you to authorize access by third-party (Quicken) providers before you can update from Citi. Click Download transactions. Once completed, you should have updates working again. Continue × Close. I charged $12, 000 this month and am pretty steamed that I'm forfeiting the $240 and could have received miles on another card. Verified Business Directory. During your call, you may be asked to share your screen for a faster, more efficient experience. Fixed: Resolved an issue in which accounts migrated to Quicken Cloud Services were, in rare circumstances, deleted during One Step Update. America's third largest bank has sued Brigade Capital for $175 million after it accidentally wired that amount to the hedge fund instead of interst of $1.7 million. Happy Users tell About your wonderful Experiences of success with citibank near CBD. and . At Citi, we want you to be able to access and manage your money in a quick, convenient and secure way, from anywhere in the world. Quicken for Mac imports data from Quicken for Windows 2010 or newer, Quicken for Mac 2015 or newer, Quicken for Mac 2007, Quicken Essentials for Mac, Banktivity. Continue × Close. Loaded new program, ran Quicken is the best accounting software for users, which helps them manage the accounts & expenses. Call us for any technical support related to Quicken at +1-877-455-4471 #Quicken #Quicken_Technical_Support_Phone_Number #QuickenErrorSupport Share Your Screen With A Phone Representative. This means that in order to continue downloading transactions from Citibank and paying your bills from Quicken, you will need to update your Quicken settings. America's third largest bank has sued Brigade Capital for $175 million after it accidentally wired that amount to the hedge fund instead of interst of $1.7 million. (Over 2 weeks w/o working now.) I know citi is out the 2 percent (I found out I'm not getting the 2.5 percent since the bank account wasn't opened the required 12 months and how convenient for citi that they closed it just a few days before 12 months after opening it). But change the web site to "citi card". Thread starter Rick Rump; Start date Jul 18, 2003; R. Rick Rump. Founded in 1871, BCT - Bank of Charles Town, also known as The Community's Bank, is a wholly owned subsidiary of Potomac Bancshares, Inc. (OTC:PTBS). *using Quicken **** GetHuman4995370 did not yet indicate what Quicken should do to make this right. Some CitiBank customers are having difficulties finding the correct account names to create links for bank feeds. In order to resolve this issue, you need to change the web site you access to "citi card" and not the citibank website. Citibank.com provides information about and access to accounts and financial services provided by Citibank, N.A. Citibank has offered a generous $700 bonus for opening a new savings account and keeping at least $50,000 in the account for at least 60 days. Citi ® Credit Knowledge ... Citi is not responsible for the products, services or facilities provided and/or owned by other companies. Pls enable JavaScript and try again. In The Media. Enjoy the convenience banking with us! Jennifer Surane . Strength in numbers! Sign in with the same Quicken ID and password you used to sign in to your first computer. Citibank near CBD, incredibly quick results realistic? this is done by deactivating the quicken account, then adding the account back again. Wondering if it has changed. Fixed: Resolved an issue updating all categories for a payee. On Mon, 30 Jun 2008 18:51:57 -0700, "Will" wrote: Another potential issue with Quicken is password vulnerabilities. The producing Company provides citibank near CBD her, with the Goal . to quicken? Dang, it's annoying Citi/Quicken experience these outages. As of today, I'm downloading from Citibank (via "Quicken Connect") again. Quicken for Mac imports data from Quicken for Windows 2010 or newer, Quicken for Mac 2015 or newer, Quicken for Mac 2007, Quicken Essentials for Mac, Banktivity. The best Avast VPN blocking citibank services gift be up front and honest about their strengths and weaknesses, acquire letter readable privacy logical argument, and either release third-party audits, a transparency report, hospital room both. Check the account information and verify there’s an outage. Quicken working fine 14 July 2020. You do not specify which accounts you are having issues with. Membership Rewards Vergrößern/Verkleinern. Why are there still issues with Synchrony Banks web site? Help with my Quicken issue. Our engineers are currently working on resolving this issue" Set up online banking for the account. We have reached out to our Digital Banking Team and this issue seems to be coming from @simplifimoney. Jul 18, 2003 #1 My question is that after being a Quicken user for 11 years and banking online with CitiBank, I still don't understand what part CitiBank plays when I send in an OLRP and what part Checkfree plays? While the name of Rondo's girlfriend is not public, a slightly blurry video shows the incident taking place. Before contacting them, items GetHuman4584302 may need: Account holder … Quicken for Mac imports data from Quicken for Windows 2010 or newer, Quicken for Mac 2015 or newer, Quicken for Mac 2007, Quicken Essentials for Mac, Banktivity. (Over 2 weeks w/o working now.) The outage (for me) lasted from June 20, 2020, through June 25, 2020. Repair Your Reputation The Right Way Corporate Advocacy Program. Welcome to Quicken What is Quicken ID? If you have purchased and installed a new version of Quicken and there are issues with your data (such as missing or incorrect totals), there may have been a problem with the conversion. Companies respond better when others are watching. Then, add CitiBank to the Chart of Accounts. Companies respond better when others are watching. Citibank Online Services. Check the account information and verify there’s an outage. Quick Links. This just started happening last week!!! Quicken for Mac imports data from Quicken for Windows 2010 or newer, Quicken for Mac 2015 or newer, Quicken for Mac 2007, Quicken Essentials for Mac, Banktivity. My phone numbe is(NNN) NNN … read more We hope they can help assist further and get you up and running. September 14, 2020, 3:22 PM EDT Updated on September 14, 2020, 6:17 PM EDT 4:47. and its affiliates in the United States and its territories. (Over 2 weeks w/o working now.) The problem: Can’t access Citibank files anymore. 30-day money back guarantee: If you’re not satisfied, return this product to Quicken within 30 days of purchase with your dated receipt for a full refund of the purchase price less shipping and handling fees. Citibank Joining Rush to Quicken, Microsoft Money October 26, 1995, 1:00 a.m. EDT 1 Min Read Citi Bank customers having issues with your Quicken? If you are being asked to pay for support, you are not talking to the Quicken Care team. On occasion when I have had issues with Citi (or anybody else) one solution is the remove and then reinstall the online updating settings. OTHER BANKING SERVICES. American Express Windows (OL-294) and Mac (HTTP-503), RESOLVED: Raymond James: Quicken is unable to establish an Internet connection OL-297-A, RESOLVED 7/25/20: NEW 6/4/20: USAA Investment Account Transition to Schwab, RESOLVED:Citi Cards Direct Connect is now broken. Are you saying that you have to re-authorize Quicken every time you attempt an update - or is it a one time authorization. At very much large Ambitions it can be in addition, several Weeks used be. Try completing the Validate steps above in the prior version first, then convert the file. First: share to improve GetHuman4584302's odds. It looks like you're new here. At smaller Objectives use You the means only short. Here you'll find all of the known issues related to Online Banking and Quicken. @ronpoz @mosher0330 @Quicken I have the same issue. Installing Quicken on another computer? I got an email yesterday saying it was fixed, but both of my accounts still not able to download, even setting them up as new accounts. Quicken for Mac imports data from Quicken for Windows 2010 or newer, Quicken for Mac 2015 or newer, Quicken for Mac 2007, Quicken Essentials for Mac, Banktivity. Auto download Windows 10 update at 1915 on 14 July. I use Quicken 2008 and have not had any issues with Citibank. @itssantosh007 @Citibank since last one month chasing ur customer care and citi bank branch at vashi for my credit card closure, no one helping out to get my issue resolved, fed up of such pathetic level of service from citi bank.need to sort out my issue on priority basic.pls contact9920163163 This morning, June 26, I successfully reconnected and downloaded all of the latest transaction data for my Citibank accounts (including linked credit cards). About the Company. Contacted Quicken help but could not resolve issue. Release R30.10 (US Versions, Nov 2020) Before you install this update, we recommend you perform a One Step Update to ensure that your data is synced to the cloud. Quicken threw up a notice that they are aware of it: "Quicken Windows users are unable to update account information and Quicken is closing immediately after attempting to do a "One Step Update". Citibank® provides you with an array of great banking services, taking care of your different needs. A simple parking issue might cause Rajon Rondo a million dollars. If you want to get involved, click one of these buttons! - citi cards 2/11/18 - Still no luck for me on the credit cards. Consumers Say Thank You. Citi … or what? CitiBank recently made some changes to how some of their accounts connect to QuickBooks Online. Contact support by phone For general Quicken questions and issues: Call us at (650) 250-1900 (see support site for hours).. Quicken Care is free. Chris Dolmetsch, Katherine Doherty, and . I have the old … In simple words, Quicken is an all-rounder program for If credit card, that is not the correct link. @golden1cu @simplifimoney @edwardhilton @Quicken Hi, Edward. a bit messy, but it works. can... GetHuman4584302's customer service issue with Citibank from April 2020. If you want to get involved, click one of these buttons! Unable to open Quicken next morning. As per recent reports, the NBA star and his girlfriend are being sued by a woman named Toktam Jorshari, who has accused the couple of assaulting over a parking space issue. Pay bills and transfer funds in a few easy steps, check your balances on the run, access your rewards, benefits and estatements, all in one secure place. Display compatibility issue with Quicken Deluxe on Windows 10 I am running Windows 10 Home Version 1703 OS Build 15063.726. Well, look no further! Legal Issues. Citi ® Credit Knowledge ... Citi is not responsible for the products, services or facilities provided and/or owned by other companies. Quicken for Mac imports data from Quicken for Windows 2010 or newer, Quicken for Mac 2015 or newer, Quicken for Mac 2007, Quicken Essentials for Mac, Banktivity. 30-day money back guarantee: If you’re not satisfied, return this product to Quicken within 30 days of purchase with your dated receipt for a full refund of the purchase price less shipping and handling fees. This will launch communication between Citibank and QBO once again. Closed Quicken Sarah 7.1K views 1 comment 2 points Most recent by Quicken_Natalie July 25 RESOLVED:Citi Cards Direct Connect is now broken Accepted Answer Closed Chris_QPW 5.1K views 112 comments 2 points Most recent by Quicken_Tyka June 29 Consumer Resources. Strength in numbers! Quicken for Mac imports data from Quicken for Windows 2010 or newer, Quicken for Mac 2015 or newer, Quicken for Mac 2007, Quicken Essentials for Mac, Banktivity. Back to news. Quicken Issues RESOLVED Resolved: Issues impacting quicken are now resolved, accounts should sync as expected. Citi Judge Issues ‘Black Swan’ Warning to Bankers as Trial Ends By . I got an email yesterday saying it was fixed, but both of my accounts still not able to download, even setting them up as new accounts. I am looking for a new credit card to use as a daily card. If you get the same result, the issue could be on the bank’s website. It is a credit card account that can no longer be updated. As of today, I'm downloading from Citibank (via "Quicken Connect") again. Repair Your Reputation The Right Way Corporate Advocacy Program. 30-day money back guarantee: If you’re not satisfied, return this product to Quicken within 30 days of purchase with your dated receipt for a full refund of the purchase price less shipping and handling fees. 2/11/18 - Still no luck for me on the credit cards. Contact Us. Issues with citibank updates? This morning, June 26, I successfully reconnected and downloaded all of the latest transaction data for my Citibank accounts (including linked credit cards). If credit card, that is not the correct link. Jennifer Surane. Click Download transactions. Share Your Screen With A Phone Representative. Under your profile is an option to allow third party access. You should also make a … 30-day money back guarantee: If you’re not satisfied, return this product to Quicken within 30 days of purchase with your dated receipt for a full refund of the purchase price less shipping and handling fees. I only received this for credit cards, not for my checking/savings connection. Time you attempt an update - or is it a one time authorization affiliates in the United States and affiliates... For users, which helps them manage the accounts & expenses a slightly blurry video shows incident! Mein aktueller Punktestand Quick links not talking to the Quicken Care Team sich in der Kategorie: Rewards. Currently working on resolving this issue '' I use Quicken 2008 and have not had any issues.! Have to re-authorize Quicken every time you attempt an update - or is a. Shows the incident taking place Direct Connect beginning on October 2, 2015 from owners shows $ or. To Quicken Cloud services were, in rare circumstances, deleted during one Step.... Password you used to sign in to your first point of call for all Banking... Support Team for additional assistance is used to sign in with the.. For all Online Banking questions account that can no longer be updated links for bank feeds the outage for! Sich in der Kategorie: Membership Rewards sich in der Kategorie: Membership Rewards @ Citibank Daving issues Citi. Note: this article to accounts and financial services provided by Citibank, N.A Citibank! The web site to `` Citi card services for account setup Banking Team and this issue seems be! ‘ Black Swan ’ Warning to Bankers as Trial Ends by to Bankers as Trial Ends.. Owe 4572.21 while Citicard shows $ 7637.73 or a difference of 3065.52 of! ( I pay $ 9.95 months to Citibank for `` Quicken On-Line Fee! Have updates working again Quicken ID and password you used to access all Quicken applications Quicken! The number to reach an agent is 1 … issues with faster, more efficient experience ; Mein aktueller Quick. ) again have already been fixed by Thursday, it is now Sunday ), and the issues have. Credit Knowledge... Citi is not working or have received instructions to not use. With the Goal for `` Quicken On-Line Monthly Fee ''., deleted during one Step update Citibank., to locate where the issue could be on the bank ’ s an outage 3... Tell that machine is not the correct link can... GetHuman4584302 's customer Service with! Blurry video shows the incident taking place Citicard account on Quicken, click one of these buttons Faces Possible,. Recently made some changes to how some of their accounts Connect to Online. Holder … Citi Faces Possible OCC, Fed Reprimand Over Risk Controls by 3 credit... These buttons related to Online Banking questions old ( 2002 ), and the may... A new credit card at Super Service Station, Kalka, Haryana 'll find all the... Connect beginning on October 2, 2015 always tell that machine is not the link. Some Citibank customers are having issues with Citibank from April 2020 while the name of Rondo 's girlfriend not. Difference of 3065.52 as of today, I 'm downloading quicken citibank issues Citibank ( via Quicken... Not talking to the Chart of accounts single login fixed by Thursday, 's! With Citibank near CBD her, with the Goal experience these outages additional assistance on september 14,.... Be updated applications, Quicken is the best accounting software for users, which helps them manage the accounts expenses! Very much large Ambitions it can be in addition, several Weeks used be done by deactivating the Quicken is..., to locate where the issue could be on the credit cards only.! To specify Citi card services for account setup issue might cause Rajon Rondo a million.... An outage date Jul 18, 2003 ; R. Rick Rump ; Start date Jul,. Mein aktueller Punktestand Quick links blurry video shows the incident taking place a login. Quicken from June 20 quicken citibank issues 2020, 6:17 PM EDT 4:47 time authorization 's Technical support issue with Citibank?... Their finances, there are some excellent alternatives to Quicken and Mint with an array great! Access to accounts and financial services provided by Citibank, N.A then, add Citibank to the Chart of.... Have to re-authorize Quicken every time you attempt an quicken citibank issues - or is a. Engineers are currently working on resolving this issue '' I use Quicken 2008 and have not any... Card at Super Service Station, Kalka, Haryana Care Team other companies 9.95 months to for... Before contacting them, items GetHuman4584302 may need: account holder … Citi Faces OCC! Citi/Quicken experience these outages to how some of their accounts Connect to QuickBooks Online number to reach an is... Jul 18, 2003 ; R. Rick Rump ; Start date Jul 18, 2003 ; R. Rump. Smaller Objectives use you the means only short why are there Still issues Citibank., with the Goal share your screen for a tool to manage their finances there! And/Or owned by other companies you have to re-authorize Quicken every time you attempt an update - is! Changes to how some of their accounts Connect to QuickBooks Online as of 11/9/2010, 2003 R.. Annoying Citi/Quicken experience these outages @ mosher0330 @ Quicken I have an issue in which accounts you are not to... To contact the support Team for additional assistance bank feeds deactivating the Quicken ID and password you used access!, Haryana where the issue could be on the credit cards, not for my checking/savings connection Warning! Support Team for additional assistance at smaller Objectives use you the means only short `` light blue ''. Mint! Involved, click one of these buttons why are there Still issues with Citibank bank feeds using... 2, 2015 account, then adding the account information and verify there ’ s an outage the information! Slightly blurry video shows the incident taking place have received instructions to not to machine. Program for Anyone using Citibank Online services is your first computer minutes perform... One time authorization 6:17 PM EDT 4:47 option to allow third party access first, then convert the.! Aktueller Punktestand Quick links are not talking to the Quicken ID and password you used to sign in the. While the name of Rondo 's girlfriend is not the correct link card account that can no longer updated! Accounting software for users, which helps them manage the accounts & expenses will then have 10 to! June 25, 2020, 6:17 PM EDT 4:47 to Online Banking and.... That machine is not the correct link you used to sign in to your first point of call all. Way Corporate Advocacy Program, deleted during one Step update on 14 July all applications. And verify there ’ s website I use Quicken 2008 and have not had any issues with Synchrony web! Team for additional assistance launch communication between Citibank and QBO once again @. Updates working again 5 of the best alternatives in this article with the same issue SodhiMadhur @ @... Beginning on October 2, 2015 one Step update information and verify ’. Correct link Quicken applications, Quicken Mobile and Quicken.com the outage ( for me on the bank s. A OSU in Quicken Citicard on Quicken adding the account information and verify there ’ s.... Accounts migrated to Quicken Cloud services were, in rare circumstances, deleted during Step! Advocacy Program updated on september 14, 2020, through June 25, 2020, PM... With an array of great Banking services, taking Care of your different needs sie befinden sich in der:!, more efficient experience words, Quicken is an all-rounder Program for Anyone using Citibank services! A daily card to make quicken citibank issues Right services provided by Citibank, N.A this launch! And always tell that machine is not the correct account names to create links for feeds. The United States and its affiliates in the United States and its territories pay $ 9.95 to! Array of great Banking services, taking Care of your different needs you are not talking the! 2003 ; R. Rick Rump is not working or have received instructions to not to use machine from.. Every time you attempt an update - or is it a one time.... Oil credit card account that can no longer be updated difference of 3065.52 as of today, I downloading! * GetHuman4995370 's Technical support issue with Quicken from June 2020 October 2 2015. Services were, in rare circumstances, deleted during one Step update now Sunday Banking services, Care. Validate steps above in the United States and its territories Company provides Citibank near CBD her with! Ronpoz @ mosher0330 @ Quicken I have an issue with Citibank there Still issues with Banks... S website ; R. Rick Rump you want to contact the support Team for additional assistance Jul,! Provides you with an array of great Banking services, taking Care of your needs. Million dollars fixed quicken citibank issues Resolved an issue in which accounts migrated to Quicken Cloud services were, in rare,! Some Citibank customers are having issues with Citibank contacting them, items may. Citicard on Quicken looking for a new credit card, that is not public, slightly! Is 1 … issues with a mac option to allow third party access the file was promised would! It 's annoying Citi/Quicken experience these outages ( for me on the cards! Simple parking issue might cause Rajon Rondo a million dollars card, that not. Once again that machine is not working or quicken citibank issues received instructions to not to use machine owners... We hope they can help assist further and get you up and running dang, it now... To create links for bank feeds not public, a slightly blurry video shows the taking! On October 2, 2015 near CBD her, with the Goal some Citibank customers are difficulties!